Event & Group Sales Executive

Glasgow Westerwood Hotel, Spa & Golf Resort; Glasgow; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Free health club

Golf discounts

QHotels discounts

Family & Friends discounts

Training support

Learning & development

Employee Assistance Program

Refer a friend scheme

Free parking

Job summary

Glasgow Westerwood Hotel, Spa & Golf Resort outside Glasgow in Cumbernauld seeks a sales-focused team member who will be the first impression for guests. You’ll maximise bedroom, meetings and events revenue through confirmed bookings and enquiries, while proactively promoting the hotel to clients and ensuring high service standards.

With KPI targets and a focus on hospitality excellence, you’ll work across leisure and dining offerings and contribute to a welcoming guest experience at The QHotels

Qualifications

• Previous experience in a sales-related role, ideally within hospitality.
• KPI- and target-driven.
• Strong customer service skills.
• Ability to multitask and generate ideas to maximise opportunities.

Responsibilities

• Maximise bedroom, meetings and events revenue from enquiries and bookings.
• Proactively promote the hotel to clients while meeting expectations.

Skills

Sales experience

KPI driven

Customer service

Multitasking

Job description

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

This is a pivotal role as you’ll be the first impression a customer will have! You’ll maximise bedroom, meetings and events revenue opportunities through confirmed bookings and enquiries as well as proactively promoting the hotel whilst meeting client expectations.

Is this the role for me?

• Previousexperience in asalesrelated role, ideally within hospitality
• KPI and targetdriven
• Strong customer service skills
• Ability tomultitaskandthink outside the box,come up withideas to maximise opportunities

Glasgow Westerwood Hotel, Spa & Golf Resort is just outside Glasgow in Cumbernauld and is a 4*, 148-bedroom property. Our hotel has an 18-hole golf course, and the dining options include the Flemings restaurant, the Grill restaurant, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, tennis courts, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that all of our hotels have now been accredited with either a Bronze or Silver Award from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.

Compensation: Competitive salary