Evening Transport Dispatcher & Route Optimisation Pro

Biffa Group; Southampton; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Career development & coaching

Generous pension scheme

Medical & dental scheme

Retail & leisure discounts

Holiday & travel discounts

Bike to work scheme

Job summary

Biffa Group is seeking a Traffic Dispatcher / Transport Administrator to manage the day-to-day operations in the depot, allocating vehicles and routing where needed. The role emphasises service excellence, health and safety, and O-licence compliance, within a fast-paced environment.

You will optimise routes, manage driver availability, oversee vehicle checks and maintenance, and handle payroll and tachograph records. A strong customer focus and problem-solving approach are essential.

Qualifications

• Knowledge of the local area.
• Ability to plan, prioritise, and meet tight deadlines.
• Solutions-driven mindset with strong problem-solving skills.
• Customer-focused, engaging and able to support a diverse customer base.
• Proficiency with business software and MS Office, especially Excel.
• Experience in administration, call handling, or a time-critical environment is a plus.

Responsibilities

• Optimising routes and vehicle utilisation to deliver top-class service.
• Managing driver availability and ensuring compliance with regulations.
• Overseeing vehicle checks, safety, and maintenance.
• Handling admin tasks like payroll, timesheets, tachograph records, and reporting.
• Driving cost-efficiency by analysing depot data and improving operations.

Skills

Local area knowledge

Planning & prioritising

Problem solving

Customer focus

Time management

MS Office proficiency

Tools

MS Office (incl. Excel)

Job description

Biffa Group is seeking a Traffic Dispatcher / Transport Administrator to manage the day-to-day operations in the depot, allocating vehicles and routing where needed. The role emphasises service excellence, health and safety, and O-licence compliance, within a fast-paced environment.

You will optimise routes, manage driver availability, oversee vehicle checks and maintenance, and handle payroll and tachograph records. A strong customer focus and problem-solving approach are essential.