Evening Spa Leader - Luxury Hospitality, Meals on Duty

The NICI Lymington; South Baddesley; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Competitive salary plus service charge

Staff discounts across THE NICI Group

Training and development opportunities

Career progression within a growinglux

Meals on duty

Job summary

THE NICI Collection is seeking an enthusiastic Spa Evening Supervisor to oversee the spa operations and guest experience during the evening shift, ensuring the highest standards of service.

You will lead the spa team, maintain cleanliness and presentation of facilities, handle guest requests with professionalism, and work closely with the Spa Manager to uphold luxury hospitality across our growing portfolio.

Qualifications

• Previous supervisory experience within a spa, leisure, or hospitality environment.
• Passionate about delivering outstanding guest service.
• Strong leadership and communication skills.

Responsibilities

• Oversee the evening operation of the spa, ensuring a seamless guest experience.
• Lead and support the spa team throughout the evening shift.
• Welcome guests and respond to any requests or concerns in a professional and friendly manner.
• Ensure all spa facilities, including relaxation areas, changing rooms, and treatment spaces, are clean, well presented, and fully stocked.
• Carry out regular checks of the spa and report any maintenance or health and safety concerns.
• Support with the closing procedures, ensuring the spa is ready for the following day.
• Work closely with the Spa Manager and wider hotel teams to maintain exceptional service standards.
• Ensure all health, safety, and hygiene procedures are followed at all times.

Skills

Supervisory experience

Job description

THE NICI Collection is seeking an enthusiastic Spa Evening Supervisor to oversee the spa operations and guest experience during the evening shift, ensuring the highest standards of service.

You will lead the spa team, maintain cleanliness and presentation of facilities, handle guest requests with professionalism, and work closely with the Spa Manager to uphold luxury hospitality across our growing portfolio.