Evening Retail Sales Associate – Customer Experience

WHSmith Travel; Scotland; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Retail partner deals

Employee Assistance Programme

Job summary

WHSmith Travel in Scotland is looking for a Sales Assistant to deliver outstanding customer service, help customers locate products, and maintain a welcoming store environment.

You will stock shelves, support displays, and work as part of a team, including Saturdays with a typical shift from 12:30pm to 21:00. Join us and enjoy benefits such as pension, cycle to work, paid annual leave, employee discounts, and wellbeing support.

Qualifications

• Strong focus on delivering an exceptional customer experience.
• Ability to replenish stock and maintain tidy, inviting store displays.
• Experience with or willingness to learn basic visual merchandising standards.
• Good communication skills and teamwork mindset.

Responsibilities

• Deliver an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer service

Stock replenishment

Visual merchandising

Teamwork

Job description

WHSmith Travel in Scotland is looking for a Sales Assistant to deliver outstanding customer service, help customers locate products, and maintain a welcoming store environment.

You will stock shelves, support displays, and work as part of a team, including Saturdays with a typical shift from 12:30pm to 21:00. Join us and enjoy benefits such as pension, cycle to work, paid annual leave, employee discounts, and wellbeing support.