In-Store Customer Experience Specialist

WHSmith Travel; Plymouth; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

salary

pension scheme

cycle to work scheme

paid annual leave

employee discounts

range of deals from retail partners

Employee Assistance Programme

Job summary

WHSmith Travel in the United Kingdom is seeking a Sales Assistant to deliver outstanding customer service and support store operations. This role can be performed independently or as part of a team to uphold our store standards and ensure customers have a positive journey through our locations.

You will help with stock replenishment, merchandising, and maintaining inviting displays while collaborating with colleagues to achieve targets.

Qualifications

• Experience in delivering excellent in-store customer service.
• Ability to work independently and as part of a team.
• Maintaining store standards and visual merchandising.

Responsibilities

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer service

Team communication

Adaptability

Motivation

Job description

WHSmith Travel in the United Kingdom is seeking a Sales Assistant to deliver outstanding customer service and support store operations. This role can be performed independently or as part of a team to uphold our store standards and ensure customers have a positive journey through our locations.

You will help with stock replenishment, merchandising, and maintaining inviting displays while collaborating with colleagues to achieve targets.