Evening Receptionist

Swindon Academy; Swindon; On-site; GBP 21,000 - 23,000; Full time

Job summary

Swindon Academy is seeking an Evening Receptionist to provide outstanding front of house and customer service to staff, students and parents. The role demands adaptability, a proactive approach and the ability to manage a varied workload in a fast-paced school environment.

The successful candidate will support safeguarding, be a positive role model and work as part of a team to ensure smooth daily operations across reception and administration, including data handling and office tasks.

Qualifications

• Be educated to a good standard with a minimum of GCSE level.
• Experience of customer-facing roles and administration.
• Experience using data/information systems, spreadsheets and word processing.
• Experience using Microsoft Office (Word and Excel).
• Experience of working with young people (11–16) or within schools.
• Experience working as part of a team planning workload and responding to situations.
• Ability to use initiative and problem solve.
• Ability to relate well to both children and adults; develop positive relationships with students, families and staff.
• Demonstrate tact and sensitivity; excellent customer service with parents and prospective pupils.

Responsibilities

• Provide outstanding front of house and customer service to all stakeholders.
• Help ensure the safety of staff and students on site.
• Work in a fast-paced environment and manage a diverse workload.
• Collaborate with colleagues to plan workload and respond to arising situations.

Education

GCSE level

Tools

Microsoft Office

Job description

Swindon Academy is looking for a hardworking and enthusiastic Evening Receptionist. In this exciting role, the successful candidate will provide an outstanding front of house and customer service to all stakeholders of the Academy whilst ensuring the safety of all staff and students.

This is an interesting and wide-ranging role, which will be suited to an adaptable and detail-oriented individual. Candidates must enjoy working in a fast-paced environment, be flexible to change and be able to manage a diverse, but interesting and enjoyable workload. The successful candidates will be people-focused, have a positive outlook and be able to build strong relationships.,

• Be educated to a good standard and have a minimum of good GCSE level
• Have relevant administrative and customer facing experience
• Have experience of using data/ information systems, spreadsheets and word processing
• Have experience of day to day use of Microsoft Office (including Word and Excel)
• Have experience of working with young people (age 11 to 16) or within schools, working with students and parents
• Have experience of working successfully as part of a team which plans workload and has to respond to situations which arise
• Have ability to use initiative and problem solve
• Ability to relate well to both children and adults; able to develop and maintain positive working relationships with students, their families, colleagues and other professionals
• Demonstrate tact and sensitivity where appropriate
• Have excellent customer service skills; ability to relate well to parents and prospective pupils

In return we offer a unique opportunity to be part of a hard-working, yet fun environment that is making a difference to young peoples' future prospects. In this ever-changing role you will be encouraged to share your skills and be part of our growth and development.

Swindon Academy opened in September 2007 with a commitment to raise standards and create new opportunities for generations of students in Swindon. The academy has made incredible progress since opening, with a growing reputation in the local community for high expectations, an innovative curriculum, and firm discipline. We enjoy the benefits of being part of a 2-18 Academy, with opportunities to share good practice and collaborate with colleagues across every phase of education. You will be joining the academy at a very exciting time in its development and will benefit from working in a fast paced and innovative environment, making a significant difference to the lives of children and young people., Swindon Academy is committed to safeguarding and promoting the welfare of children and young people therefore there is an expectation that all staff and volunteers share this commitment. The successful candidate will require an enhanced DBS disclosure (formerly known as an enhanced CRB disclosure). Please note we reserve the right to close the vacancy early in light of a large response. Due to the high volume of applications received, the School is unable to provide individual feedback on why an application is unsuccessful. If you have not been contacted within 2 weeks of closing date, please consider your application unsuccessful.

Why choose us We pride ourselves on a team of staff who are supportive, friendly and dedicated to providing the very best teaching and learning for our students. Staff across the academies set a culture of high expectations and continuous improvement for students which, in turn, is reflected in the emphasis we place on continuing professional development (CPD) for our staff. We have made significant, sustained progress at GCSE and are proud to be the top performing school in Swindon for progress over the last six years. United Learning Swindon Academy is part of United Learning, a large, and growing, group of schools aiming to offer a life changing education to children and young people across England. As a Group, we can reward our staff better: with good career opportunities, better pay, benefits, and ultimately, the satisfaction of helping children to succeed. We invest in our staff wellbeing. Our academies each have at least eight INSET days per year (with three of those solely dedicated to planning), and an ongoing group-wide wellbeing programme. It's an ethos we call 'the best in everyone'.