Evening Housekeeping Supervisor

The Belfry; Sutton Coldfield; On-site; GBP 13,600 - 15,000; Part time

Benefits offered by this job

Free parking

Discounts at resort restaurants/bars

The Belfry Campus access

Job summary

The Belfry is seeking a dynamic Housekeeper to join our on-site team. This part-time role covers 21 hours weekly, typically 2:30pm–10:00pm, across three days.

You will lead a busy housekeeping section, maintain room and public area cleanliness, and support training and quality checks to ensure outstanding guest experiences. As an experienced housekeeper, you’ll inspire your team and drive standards, with opportunities for development within the Belfry Campus and company-wide programs.

Qualifications

• Experienced in busy housekeeping environments.
• Capable of leading and training staff.
• Demonstrates high standards of cleanliness and guest-ready presentation.

Responsibilities

• Clean guest rooms to the highest standards as required.
• Lead and train housekeeping staff on procedures.
• Motivate and manage team to achieve targets.
• Monitor room readiness and quality checks across areas.
• Oversee back-of-house cleanliness and stock control.
• Maintain cleanliness of public spaces and corridors.
• Ensure housekeeping standards are tested and maintained.
• Assist with training of new and existing staff.
• Attend and lead departmental briefings.
• Collaborate with other hotel departments to ensure smooth operations.

Skills

Leadership

Guest service

Team management

Attention to detail

Job description

HOUSEKEEPING

The Housekeeping team ensures every guest has an exceptional experience by maintaining impeccable cleanliness and presentation in guest rooms and public areas. With outstanding professionalism and attention to detail, they create a welcoming environment, leaving a lasting positive impression on resort visitors.

About the role

This role is contracted at 21 hours, working 3 days out of 7, with the approximate working hours being 2:30pm – 10:00pm.

Responsibilities

• Ability to work as a Supreme Housekeeper, cleaning rooms to the highest standards as business requires
• Hands on approach to housekeeping – demonstrating, training, leading
• People management – persuasive, inspiring and determined. Helping all team members achieve their full potential in their role
• Monitoring and managing the Q – ensuring room readiness
• Monitoring HSK back of house areas to ensure cleanliness and readiness at all times
• Stock control and organisation across the blocks
• Cleanliness of the block public spaces
• Cleanliness of the guest rooms and corridors
• Standards testing of the housekeeping line staff and regular quality checks of all areas
• Assist with training of new and existing staff
• Attend and lead departmental briefings
• Communicate and work with other departments in the hotel

The on-target earning potential for this role is a £14,327.04 annual salary, comprising a base salary of £13,682.76 supplemented by an estimated £644.28 in gratuities per annum, ensuring a rewarding compensation package.

About you

• An experienced housekeeper who has had experience in working in a busy housekeeping department
• An inspirational leader who develops your team and fosters excitement for delivering standards every day
• Experienced in taking ownership over your department and achieving financial and guest targets
• Able to develop strong relationships with your guests, team, and colleagues

Belfry Benefits

Learning & Development

We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.

Showing our appreciation

We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.

Making a difference

We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.

Our Values

Working here is more than ‘just a job’: we are a community that values each individual’s contribution and growth, whilst supporting each other’s success – regardless of department or role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren't just words; they're the foundation of our culture and the essence of who we are.

If you're seeking a place where you can contribute, grow, and have a lasting impact – then the Belfry Hotel & Resort is the place for you.