EV Operations Admin Assistant Path to Project Management

FleetEV Limited; Cardiff; On-site; GBP 24,300 - 29,700; Full time

Job summary

PLUG Charging in Cardiff is seeking an Operational Admin Assistant to join our team in Cardiff. This office-based role provides essential administrative support to our operations and project management teams, alleviating workload and ensuring smooth day-to-day functions.

The position offers a salary of £27,000 per annum, with excellent progression opportunities and structured training pathways into the project management team.

Qualifications

• Proven experience in administrative or operational support in fast-paced environments.
• Strong organisational and time-management skills with the ability to multitask and meet deadlines.
• Proficiency in Microsoft Excel for data analysis, reporting and reconciliation.
• Excellent written and verbal communication for customers, suppliers and teams.
• High attention to detail and numeracy, with basic invoicing knowledge.

Responsibilities

• Deliver efficient administrative support to operations and project management teams, maintaining records and reporting systems.
• Assist with customer account management, including invoicing, payments and queries.
• Coordinate EV charge point installations, scheduling, and engineer timeframes.
• Prepare operations documentation, handover packs and client welcome materials.
• Respond to inquiries via phone, email, or other channels.
• Update internal systems with installation, hardware and network data.
• Log faults and maintenance requests; liaise with external partners as needed.
• Generate internal and external reports on operations metrics and reconciliations.
• Support ad-hoc tasks including inventory tracking and data audits.

Skills

Organisational skills

Time management

Excel proficiency

Written and verbal communication

Attention to detail

Independent working

Problem solving

Tools

CRM systems

Xero

Pipedrive

MS Projects

Job description

PLUG Charging in Cardiff is seeking an Operational Admin Assistant to join our team in Cardiff. This office-based role provides essential administrative support to our operations and project management teams, alleviating workload and ensuring smooth day-to-day functions.

The position offers a salary of £27,000 per annum, with excellent progression opportunities and structured training pathways into the project management team.