European Sales Advisor: Master High-Volume Engagement

Springer Nature; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading publishing company seeks a Sales Advisor in London to deliver exceptional customer service and engage with diverse customers. You will manage a high volume of interactions, exceed sales targets, and maintain accurate records using CRM tools. The ideal candidate has a Bachelor’s degree and previous experience in sales or customer service, along with strong communication and interpersonal skills. This role is crucial for understanding customer needs and maximizing revenue through upselling opportunities. We value diverse talent and strive for an inclusive workplace.

Qualifications

• Bachelor's degree or equivalent experience preferred.
• Previous experience in transactional sales or customer service is preferred.
• Familiarity with CRM systems and proficiency in using digital tools.

Responsibilities

• Deliver exceptional customer service and manage customer interactions.
• Engage with diverse customers to exceed sales targets.
• Maintain records of customer interactions using CRM tools.
• Understand and communicate features of job posting packages.
• Identify upselling opportunities with clients.

Skills

Strong communication skills, both written and verbal, in English

Exceptional interpersonal skills

Proven ability to handle high call/email volume

Result-oriented mindset

Knowledge of the job recruitment industry

Fluency in European languages

Education

Bachelor's degree or equivalent experience

Tools

CRM systems

Job description

A leading publishing company seeks a Sales Advisor in London to deliver exceptional customer service and engage with diverse customers. You will manage a high volume of interactions, exceed sales targets, and maintain accurate records using CRM tools. The ideal candidate has a Bachelor’s degree and previous experience in sales or customer service, along with strong communication and interpersonal skills. This role is crucial for understanding customer needs and maximizing revenue through upselling opportunities. We value diverse talent and strive for an inclusive workplace.