European Road Freight Forwarder: End-to-End Shipments

C4 Logistics Ltd; Coventry; On-site; GBP 32,000 - 37,000; Full time

Benefits offered by this job

30 days' holiday

Company pension

Cycle-to-work scheme

Casual dress

Free on-site parking at Coventry HQ

Job summary

C4 Logistics Ltd is seeking an experienced Freight Forwarder to join our European road freight desk in Coventry. You will quote, book and run shipments end-to-end across the UK and mainland Europe, coordinating with clients and carriers to keep timelines tight.

You'll work on time-critical shipments, manage documentation, and stay ahead of issues with our in-house customs team. The role is office-based with a two-week rotating shift pattern.

Qualifications

• 1+ years in a European road freight forwarding role.
• Working knowledge of UK and EU customs processes, Incoterms, and standard forwarding documentation.
• Confidence negotiating rates with carriers and communicating clearly with clients under pressure.
• Comfortable working at pace on multiple live shipments.

Responsibilities

• Handle inbound customer enquiries by phone and email for dedicated, part load, full load, and expedited shipments across the UK and Europe
• Source capacity and negotiate rates with the European carrier partner network
• Quote, book, and manage shipments end-to-end, including documentation and customs coordination
• Resolve in-transit issues and keep clients informed
• Manage PODs and post-shipment paperwork with the in-house customs team
• Keep the TMS accurate and up to date through the shipment lifecycle

Skills

European road freight

Rate negotiation

Client communication

Working under pressure

Job description

C4 Logistics Ltd is seeking an experienced Freight Forwarder to join our European road freight desk in Coventry. You will quote, book and run shipments end-to-end across the UK and mainland Europe, coordinating with clients and carriers to keep timelines tight.

You'll work on time-critical shipments, manage documentation, and stay ahead of issues with our in-house customs team. The role is office-based with a two-week rotating shift pattern.