European Ops Manager: Customer Service & Audits

Citrus Global Ltd; Greater London; Sur place; GBP 60 000 - 80 000; Plein temps

Résumé du poste

A leading electronics manufacturer seeks a European Operations Manager focused on Customer Service, responsible for producing operation reports and conducting audits. The role involves managing audit processes and training subsidiary personnel. Candidates should have strong experience in quality management and audit practices, along with proficiency in English and ideally some European languages. This full-time position includes occasional travel across Europe.

Qualifications

• Ideal candidate should understand process and quality management with relevant certifications.
• Candidate must have several years of audit experience in a major industrial company.
• Presentation skills to senior management are essential.

Responsabilités

• Produce customer services operation reports weekly for different business hubs.
• Present training to subsidiary personnel on audit and process principles.
• Manage internal and external auditing of service centers.
• Responsible for planning and presenting audits to senior management.

Connaissances

Process and quality management understanding

Audit experience

Presentation skills for senior management

English language proficiency

Additional European languages

Formation

BSI certification (e.g., ISO 9001)

Description du poste

A leading electronics manufacturer seeks a European Operations Manager focused on Customer Service, responsible for producing operation reports and conducting audits. The role involves managing audit processes and training subsidiary personnel. Candidates should have strong experience in quality management and audit practices, along with proficiency in English and ideally some European languages. This full-time position includes occasional travel across Europe.