European Logistics & Operations Coordinator

DivalentineCalver Recruitment LTD; Redditch; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Company pension

20 days holiday + Bank Holidays

Office-based role

Job summary

DivalentineCalver Recruitment LTD seeks a UK & European Operations Coordinator for its Redditch-based client. You will coordinate day-to-day warehouse activity and UK/European road transport, handle related administration, and build strong relationships with clients to deliver high standards of customer care.

The role is office-based, Monday to Friday, 8:30am–5:30pm, with 20 days holiday plus bank holidays and a contributory pension.

Qualifications

• Forklift licence and warehousing experience.
• Experience in European freight forwarding or UK transport operations.
• Customer service experience.
• Good communication and organisational skills.
• Attentive to detail and able to work to deadlines.
• Strong problem-solving and proactive attitude.

Responsibilities

• Coordinate warehouse goods in and out and stock control.
• Loading and unloading of vehicles using counter balance forklift.
• Manage day-to-day bookings of UK and European road transport.
• Process export and import customs clearance where appropriate.
• Raise job files and all required paperwork.
• Process jobs through Multifreight software.
• Liaise with clients for quotations, bookings and issue resolution.
• Liaise with suppliers for rate negotiations and bookings.
• Coordinate with Sales for quotations and service information.
• Manage jobs from start to finish meeting client expectations.
• Maximise gross profit by negotiating with suppliers.
• Proactively contact existing clients to maximise business potential.
• Invoicing jobs on completion.
• Populate internal analyses and statistics.
• Participate in operations and sales meetings to discuss current jobs.

Skills

Forklift licence

Customer service

Communication skills

Organisational skills

Attention to detail

Deadline driven

Problem solving

Self-motivated

Tools

Multifreight software

Job description

DivalentineCalver Recruitment LTD seeks a UK & European Operations Coordinator for its Redditch-based client. You will coordinate day-to-day warehouse activity and UK/European road transport, handle related administration, and build strong relationships with clients to deliver high standards of customer care.

The role is office-based, Monday to Friday, 8:30am–5:30pm, with 20 days holiday plus bank holidays and a contributory pension.