European Bases Manager

Ryanair Group Holdings; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Discounted travel to 250+ destinations

Pension scheme – matched contributions

Death in Service Benefit

Annual leave 20–25 days + growth

Cycle to work scheme

Job summary

Ryanair Group Holdings is recruiting a People Manager to join the Inflight Team across Europe. The role oversees day‑to‑day management of inflight staff from multiple bases, with travel across bases and responsibilities in Operations and Sales.

The successful candidate will bring strong people leadership, drive base performance, and contribute to profitability while upholding customer service and grooming standards.

Qualifications

• Proven administration skills.
• Ability to write weekly inflight reports and other administrative reports/letters/spreadsheets.
• Ability to work in a pressurised environment.
• Excellent organisational skills.
• Ability to work to deadlines.
• Ability to work on own initiative.
• Excellent communication skills.
• Flexibility and ability to adapt to change quickly.
• Previous management/supervisory experience is desirable.
• Windows literate (Word, Excel etc.)

Responsibilities

• Manage crew punctuality and attendance across Ryanair bases.
• Extensive travel to Ryanair bases.
• Responsibility for the on time reporting for duty of all cabin crew.
• Offer support and monitor the performance of Base Supervisors.
• Contribute to profitability by increasing onboard sales and improving spend per base.
• Assist in setting strategy and managing underperforming routes and bases.
• Implement sales strategy and measure results.
• Work with Inflight Managers on staffing, contracts and disciplinary issues.
• Maintain customer service and grooming standards.
• Work with third party contractors on staffing.
• Keep inflight costs down.
• Assist in setting up any new bases.

Skills

Administration skills

Report writing

Organisational skills

Ability to meet deadlines

Initiative

Communication skills

Flexibility

Supervisory experience

Windows literacy

Pressure handling

Tools

Windows (Word, Excel)

Job description

Company Description

Ryanair, over our 40 year history has grown to become Europe's largest airline group connecting more guests across more routes than any other European carrier. We are a fast-paced, ambitious and innovative company, offering exciting career opportunities across aviation, technology, operations and support functions. Now is a fantastic time to join as we look to grow to over 800 aircraft and 300m guests within the next 8 years.

Job Description

Ryanair are currently recruiting aPeople Managerto join the Inflight Team of Europe's Largest Airline Group!

This is an excellent time to join as we look to grow to over 800 aircraft and 300m guests per year within the next 8 years,

Reporting to the Regional Head of Inflight, the successful candidate also know as an 'European Bases Manager' will be responsible for assisting in the day-to-day management of Inflight staff across several European bases. This is an exciting role with functions in both Operations and Sales. The ideal candidate should have strong people management skills and the motivation to help develop the business in key European markets.

This role can be based in either Manchester, Edinburgh or Dublin

Job Description (includes but not limited to)

• Manage crew punctuality and attendance across Ryanair bases.
• Extensive travel to Ryanair bases
• Responsibility for the on time reporting for duty of all cabin crew.
• Offer support and monitor the performance of Base Supervisors.
• Successfully manage and contribute to the profitability by increasing the volume of products that are sold within each onboard sales category, and improving the Average Spend by base.
• Achieve category goals, assisting and taking charge of the strategy, by managing underperforming routes and bases.
• Have excellent ability to implement sales strategy and measure results, and be able to make decision and make a difference.
• Work with other Inflight Managers and Personnel on staffing, contracts and disciplinary issues.
• Maintain Customer Service and Grooming Standards.
• Work with Third party contractors on staffing
• Ensure best practice is carried out and handle any issues/problems that may arise.
• Responsibility for keeping inflight costs down.
• Assist in the setting up of any new bases.

Qualifications

• Proven administration skills
• Ability to write weekly inflight reports and any other administrative reports/letters/spreadsheets that may needed.
• Ability to work in a pressurised environment
• Excellent organisational skills
• Ability to work to deadlines
• Ability to work on own initiative
• Excellent communication skills
• Flexibility and ability to adapt to change quickly
• Previous management/ supervisory experience is desirable
• Windows literate (Word, Excel etc.)

Additional Information

• Competitive salary
• Discounted and unlimited travel to over 250 destinations
• Defined Contribution Pension Scheme – Matched up to 5% or €5,000
• Death in Service Benefit – Up to 2 times of annual basic salary
• 20 Days Annual Leave – Increasing to 22 days after 12 months and 25 days after 3 years of continuous service.
• Option for up to 5 additional unpaid leave days per year
• Cycle 2 Work Scheme
• Unrivalled career progression