Regional Head of Inflight

Ryanair Group Holdings; Manchester; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Highly Competitive salary

Discounted travel to destinations

Pension Scheme

Death in Service Benefit

20 Days Annual Leave

Cycle 2 Work Scheme

Unrivalled career progression

Job summary

Ryanair Group Holdings is seeking a Regional Head of Inflight to lead and develop our European Inflight teams across bases, reporting to the Deputy Director of Inflight. The role blends operations leadership with commercial focus to optimise crew performance, communications and service standards.

You will manage a regional team, streamline procedures, handle staffing and disciplinary issues, report weekly KPIs, mentor managers, and conduct base visits across Europe, while ensuring compliance

Qualifications

• A highly motivated flexible individual with a disciplined outlook, demonstrated capacity for hard work and responsibility.
• Fluency in English, both written and verbal
• Experience managing a team.
• Strong interpersonal skills and analytical skills.
• Level-headed, calm and the ability to think and respond appropriately in challenging situations.
• Track record of achieving targets and reporting weekly on key performance indicators.
• Ability to travel extensively across our network.
• Previous experience in Operations management in a large organization is desirable but not essential.

Responsibilities

• Manage a team of European Bases Manager who are responsible for assisting in the day-to-day management ofInflight staff in European bases.
• Streamline procedures to assure continued efficiency for Crew and management.
• Responsibility for all staffing, contracts, and disciplinary issues.
• Measure efficiency and report weekly on key performance indicators.
• Identify and resolve local and / or individual Inflight issues etc.
• Liaise with managers from different departments as required.
• Work on improving processes both within the Inflight Department and onboard
• Work with other Regional Heads to ensure compliance with Ryanair's policies and procedures.
• Continual mentorship and development of a team of Inflight Managers.
• Conduct base visits across Europe on a weekly basis.
• Deliver comms strategy to engage Cabin Crew on the Fleet Hub platform.
• Ad-hoc duties as required.

Skills

Team management

Interpersonal skills

Analytical skills

Travel willingness

Job description

Company Description

Ryanair, over our 40 year history has grown to become Europe's largest airline group connecting more guests across more routes than any other European carrier. We are a fast-paced, ambitious and innovative company, offering exciting career opportunities across aviation, technology, operations and support functions. Now is a fantastic time to join as we look to grow to over 800 aircraft and 300m guests within the next 8 years.

Job Description

Ryanair is currently recruiting a Regional Head of Inflight to join Europe's Largest Airline Group.

As part of Ryanair's continued expansion to over 800 aircraft, we have a fantastic opportunity to recruit a Regional Head of Inflight to join our Inflight Department team.

Working in the the largest people department in Ryanair, the successful candidate will report directly to the Deputy Director of Inflight and will have key responsibilities in both operations and sales.

The ideal candidate should currently be managing a regional team in a fast-paced multinational environment, will be a highly organized, proactive individual with excellent communication skills and a keen interest in the aviation industry. Strong analytical skills, effective communication, and proven experience in a high-pressure, deadline-driven setting are essential.

• Manage a team of European Bases Manager who are responsible for assisting in the day-to-day management ofInflight staff in European bases.
• Streamline procedures to assure continued efficiency for Crew and management.
• Responsibility for all staffing, contracts, and disciplinary issues.
• Measure efficiency and report weekly on key performance indicators.
• Identify and resolve local and / or individual Inflight issues etc.
• Liaise with managers from different departments as required.
• Work on improving processes both within the Inflight Department and onboard
• Work with other Regional Heads to ensure compliance with Ryanair's policies and procedures.
• Continual mentorship and development of a team of Inflight Managers.
• Conduct base visits across Europe on a weekly basis.
• Deliver comms strategy to engage Cabin Crew on the Fleet Hub platform.
• Ad-hoc duties as required.
  

Qualifications

• A highly motivated flexible individual with a disciplined outlook, demonstrated capacity for hard work and responsibility.
• Fluency in English, both written and verbal
• Experience managing a team.
• Strong interpersonal skills and analytical skills.
• Level-headed, calm and the ability to think and respond appropriately in challenging situations.
• Track record of achieving targets and reporting weekly on key performance indicators.
• Ability to travel extensively across our network.
• Previous experience in Operations management in a large organization is desirable but not essential.
  

Additional Information

• Highly Competitive salary
• Discounted and unlimited travel to over 230 destinations
• Pension Scheme
• Death in Service Benefit – Up to 2 times of annual basic salary
• 20 Days Annual Leave
• Cycle 2 Work Scheme
• Unrivalled career progression