EURO 2028 Technical & Operations Manager

BEYOND Hospitality; Greater London; Sur place; GBP 50 000 - 70 000; Plein temps

Résumé du poste

BEYOND Hospitality is seeking a Technical & Operations Manager to oversee the planning and delivery for venues during UEFA EURO 2028. Key responsibilities include managing project timelines, coordinating technical requirements, and ensuring the operational readiness of hospitality areas.

The ideal candidate will have a degree in a relevant field and experience in large sports events, alongside strong project management skills. This position can be based in Wilmslow, London, or remotely within the UK.

Qualifications

• Bachelor’s or Master’s degree in Hospitality, Sports & Event Management, or a related field.
• Practical experience in operational planning for large international sports events.
• Strong project management and planning skills.

Responsabilités

• Oversight of venue readiness and technical requirements for UEFA EURO 2028.
• Develop integrated venue delivery timelines and logistical plans.
• Coordinate Technical & Operations suppliers during delivery phases.

Connaissances

Operational planning

Project management

Stakeholder coordination

Microsoft Office skills

Crowd flow principles

Formation

Bachelor’s or Master’s degree in relevant field

Outils

Project trackers

Planning tools

Description du poste

EURO 2028 Technical & Operations Manager

Responsible for planning, coordination and delivery integration across hospitality venues, ensuring alignment between technical, operational and supplier inputs. The role provides project management oversight of venue readiness, technical requirements, logistics planning, supplier coordination and operational delivery integration for UEFA EURO 2028 hospitality operations.

Job Title

Job Title Technical & Operations Manager

Reports To

Reports To Head of Technical & Operations

Direct Reports

Direct Reports N/A

External Relationships

External Relationships Key service providers, sub-contractors, labour brokers, host cities, facilities operators and any other stakeholders, officials and suppliers related to the delivery of the Events

Internal Liaisons Production team, Procurement, Ticketing, Marketing, Sales, Event Logistics, Legal Teams

Location

Location Wilmslow, London or remote (UK-based) - must be able to travel locally and across venues as required. You must have the right to work in the UK.

Key Accountabilities

• Analyse stadium documentation, maps, drawings, and technical information, and identify gaps between existing venue infrastructure and hospitality requirements.
• Participate in stadium inspections and validate hospitality areas, infrastructure, access routes, and operational constraints.
• Develop and maintain integrated venue delivery timelines aligned with UEFA requirements and the master Technical & Operations programme.
• Participate in procurement, tender, and evaluation processes for technical services, FFE, and venue delivery requirements.
• Develop handover, handback, and venue readiness procedures, including relevant operational plans and supporting documentation.
• Coordinate Catering and Guest Services technical requirements and ensure they are incorporated into venue plans and delivery schedules.
• Develop logistics and delivery schedules and integrate them into the master Technical & Operations timeline.
• Provide project management oversight of temporary infrastructure and overlay requirements, including coordination of power, water, HVAC, fire safety, and other venue services through appointed suppliers and stakeholders.
• Coordinate Technical & Operations suppliers and subcontractors across planning, mobilisation, delivery, and demobilisation phases.
• Monitor issue logs, action trackers, and technical documentation progress, escalating risks and dependencies as required.
• Plan guest journeys, guest flows, access control, signage, and venue operational layouts in coordination with relevant functional areas.
• Support the development and implementation of match-day and non-match-day operating procedures.
• Ensure hospitality areas and facilities are delivered in accordance with agreed requirements, standards, timelines, and budgets.
• Transition into Venue Manager responsibility for a selected complex venue during the tournament delivery phase.

General

• Working hours are Monday to Friday. Due to the nature of the business, additional evening and weekend work may be required.
• Travel across venues, supplier locations, and project locations will be required in line with project needs.
• Ensure effective communication with the immediate line manager regarding priorities, movements, and key project activities.
• Diligently, timely, and efficiently carry out duties assigned by the project leader and immediate line manager.
• Provide full support to the Company in meeting project deadlines and business requirements.
• Manage queries and respond to information requests in a professional and timely manner.

Knowledge, Skills and Experience

• Bachelor’s or Master’s degree, or equivalent, in Hospitality, Sports & Event Management, Business, Engineering, Technical Science, or a related field.
• Practical experience and knowledge of operational planning and delivery of large international sports events or hospitality programmes.
• Experience working with stadium documentation, venue drawings, maps, plans, and technical information.
• Strong project management, planning, time management, communication, and stakeholder coordination skills.
• Ability to coordinate multiple suppliers, stakeholders, workstreams, and deadlines in a fast-moving project environment.
• Ability to promptly address technical and operational issues and propose practical solutions.
• Advanced Microsoft Office skills and confident use of project trackers, planning tools, and drawing management platforms. Ability to review and interpret venue drawings, layouts, and plans.
• Understanding of crowd flow principles and evacuation planning is desirable.

Beyond Hospitality is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability status, protected veteran status, or any other characteristic protected by law.