EUC Support Engineer

Gazelle Global; Wokingham; On-site; GBP 55,000 - 90,000; Full time

Job summary

Gazelle Global is seeking an Azure, Intune & EUC Support Engineer to design, deploy and support Azure infrastructure, Intune endpoint management, and end-user computing environments.

You will provide L2/L3 support, enforce endpoint compliance, manage device lifecycle, and contribute to workplace modernization initiatives, with a focus on security and seamless user experience.

Qualifications

• Practical experience designing, deploying, and supporting Microsoft Azure
• Windows 10/11 Administration and endpoint management
• Endpoint Security & Compliance implementation and monitoring
• PowerShell scripting for automation and administration

Responsibilities

• Manage Microsoft Intune for enterprise endpoint management.
• Configure and maintain: Compliance Policies, Configuration Profiles.
• Endpoint Security Policies, Application Deployment & Device Restrictions.
• Manage device enrollment and provisioning processes.
• Monitor device compliance and remediate endpoint issues.
• Provide Level 2/Level 3 support for Windows desktop and laptop environments.
• Support Windows 11 operating systems.
• Address device performance issues and driver problems.
• Troubleshoot VPN and remote access connectivity.
• Handle endpoint security incidents and remediation.
• Assist with vulnerability management and patch compliance.
• Support security audits and compliance activities.

Skills

Azure

Intune

Endpoint management

PowerShell scripting

Active Directory & Group Policy

BitLocker management

Windows admin (10/11)

Identity & Access Management

Education

Microsoft Azure accreditation

Job description

We are Hiring a skilled Azure, Intune & EUC Support Engineer responsible for supporting and maintaining Azure infrastructure services, Microsoft Intune endpoint management, and end-user computing environments. The successful candidate will provide L2/L3 technical support, ensure endpoint compliance, manage device lifecycle activities, and contribute to workplace modernization initiatives.

This role focuses on Azure infrastructure, endpoint management, security, and end-user computing support and does not include Microsoft 365/O365 application administration responsibilities.

The Role

Your responsibilities:

• Manage Microsoft Intune for enterprise endpoint management.
• Configure and maintain: Compliance Policies, Configuration Profiles.
• Endpoint Security Policies, Application Deployment & Device Restrictions
• Manage device enrollment and provisioning processes.
• Monitor device compliance and remediate endpoint issues.
• Provide Level 2/Level 3 support for Windows desktop and laptop environments.
• Windows 11 operating systems
• Device performance issues
• Driver and hardware-related problems
• VPN and remote access connectivity
• Endpoint security-related incidents
• Support desktop imaging, device builds, refreshes, and migrations.
• Manage endpoint patching and software deployment activities.
• Identity & Access Management
• User and group administration
• Device registration
• Conditional Access policies
• Troubleshoot authentication and access-related issues.
• Implement endpoint security best practices.
• Support Microsoft Defender for Endpoint integration and remediation.
• Assist with vulnerability management and patch compliance.
• Support security audits and compliance activities.

Essential skills/knowledge/experience:

• Practical experience designing, deploying, and supporting Microsoft Azure
• Windows 10/11 Administration
• Endpoint Security & Compliance
• BitLocker Management
• PowerShell Scripting
• Active Directory & Group Policy

Candidates should hold, or be working towards, relevant Microsoft Azure accreditation. The following certifications would be particularly beneficial:

• Microsoft Certified: Azure Solutions Architect Expert
• Microsoft Certified: Azure Security Engineer Associate