EU ROC: Tech & Process Enablement - Supply Chain Manager

Amazon Inc.; Greater London; On-site; GBP 90,000 - 140,000; Full time

Job summary

Amazon UK Services Ltd. is seeking a Supply Chain Manager for the EU Relay Operations Center to drive end-to-end tech integration across ROC, supporting disruption management, inbound, and fleet.

You will partner with Tech and WW teams to shape the product vision, develop KPI dashboards, prototype AI solutions, and help onboard new customers and programs while ensuring EU requirements are represented.

Qualifications

• Bachelor's degree required.
• Experience in program or project management.
• Experience using data and metrics to drive improvements.
• Experience owning program strategy and delivering results to senior leadership.
• Strong written and verbal communication and presentation skills.
• Experience working with technical and business stakeholders from global teams.

Responsibilities

• - Own and drive the end-to-end program lifecycle for tech integration initiatives across ROC, from intake and scoping through development, deployment, and post-launch tracking.
• - Manage new feature requests, coordinate deployment plans (including A/B testing), and ensure operational readiness for product changes.
• - Influence the product's long-term vision by partnering with Tech and WW stakeholders, ensuring EU requirements are represented.
• - Create, track, and report KPIs that measure product health and highlight improvement opportunities.
• - Prototype in-house tech/AI solutions to address immediate operational requirements.
• - Support product expansion and onboarding of new customers and programs.
• - Write effective narratives (6-pagers, PR/FAQs) and present to directors and VPs. Contribute to OP1/OP2 planning.
• - Solve ambiguous problems, proactively identify and mitigate risks, and demonstrate good judgment in escalation.

Skills

Program management

Data-driven improvements

Executive communication

Cross-functional collaboration

Stakeholder management

Technical liaison

Education

Bachelor's degree

Tools

SQL

Job description

Amazon UK Services Ltd. is seeking a Supply Chain Manager for the EU Relay Operations Center to drive end-to-end tech integration across ROC, supporting disruption management, inbound, and fleet.

You will partner with Tech and WW teams to shape the product vision, develop KPI dashboards, prototype AI solutions, and help onboard new customers and programs while ensuring EU requirements are represented.