EU Regional Training Lead (Sales Trainer)

Norgine; Uxbridge; On-site; GBP 70,000 - 100,000; Full time

Job summary

Norgine seeks an EU Regional Training Lead to shape and elevate commercial capability across multiple European markets. You will design and deliver impactful learning solutions that strengthen customer engagement, leadership, and ICE/KAM/Omnichannel adoption across the region.

You will collaborate with commercial leaders to identify capability gaps and drive learning initiatives, leveraging LMS and data-driven approaches to improve outcomes.

Qualifications

• Bachelor's degree or equivalent experience.
• Fluent / high level English and ideally German & French language skills.
• Experience in pharmaceutical commercial roles and delivering sales training.
• Proven experience delivering sales training, field coaching or L&D programmes.
• Strong understanding of pharmaceutical sales processes and customer engagement models.
• Expertise in facilitation, coaching, presentation delivery and stakeholder management.
• Experience using LMS platforms, CRM/CLM systems and data-driven approaches.

Responsibilities

• Design and implement regional training and capability-building strategies.
• Develop and deliver engaging learning programmes covering commercial skills and product knowledge.
• Drive adoption of ICE, KAM and Omnichannel frameworks across the region.
• Partner with commercial leaders to identify capability gaps and implement development plans.
• Lead the evolution of the Field Force Excellence Training Academy, including onboarding.
• Use coaching, performance insights and capability assessments to improve learning effectiveness.
• Ensure all training activities comply with quality, compliance and regulatory standards.

Skills

Sales training

Coaching

Facilitation

Stakeholder management

English fluency

Education

Bachelor's degree or equivalent experience

Tools

LMS platforms

CRM/CLM systems

Job description

Transform Lives Through Learning

At Norgine, we have been transforming patients' lives for over a century. We combine specialist expertise, entrepreneurial thinking and strong partnerships to bring life-changing medicines to patients across Europe. We are looking for an experienced

Transform Lives Through Learning

At Norgine, we have been transforming patients' lives for over a century. We combine specialist expertise, entrepreneurial thinking and strong partnerships to bring life-changing medicines to patients across Europe. We are looking for an experienced EU Regional Training Lead (Sales Trainer) to shape and elevate the capabilities of our commercial teams across the region.

The Opportunity

As EU Regional Training Lead, (Sales Trainer) you will develop and deliver impactful learning solutions that strengthen commercial excellence, customer engagement and leadership capability across multiple European markets. You will play a pivotal role in embedding Norgine's In-Call Effectiveness (ICE), Key Account Management (KAM) and Omnichannel frameworks, ensuring our teams have the skills and confidence to succeed.

Requirements

Key Responsibilities

• Design and implement regional training and capability-building strategies
• Develop and deliver engaging learning programmes covering commercial skills, product knowledge, customer engagement and leadership development
• Drive adoption of the ICE, KAM and Omnichannel frameworks across the region
• Partner with commercial leaders to identify capability gaps and implement targeted development plans
• Lead the evolution of the Field Force Excellence Training Academy, including onboarding and career development pathways
• Use coaching, performance insights and capability assessments to continuously improve learning effectiveness
• Ensure all training activities comply with Norgine quality, compliance and regulatory standards.

Skills & Experience

We are looking for someone who brings:

• Bachelor's degree or equivalent experience
• Fluent / high level English and ideally German & French language skills
• Experience in pharmaceutical commercial roles, such as; sales roles, market access, sales management, district management, or commercial excellence/ business intelligence functions
• Proven experience delivering sales training, field coaching or learning and development programmes
• Strong understanding of pharmaceutical sales processes, commercial performance metrics and customer engagement models
• Expertise in facilitation, coaching, presentation delivery and stakeholder management
• Experience using LMS platforms, CRM/CLM systems and data-driven approaches to capability development
• Ability to work across multiple countries, cultures and stakeholder groups

Living Our Values

Success at Norgine means embracing our values every day:

Drive

• Take ownership and deliver results
• Make timely, business-focused decisions
• Create engagement and accountability

Dare

• Challenge constructively and think differently
• Show courage in addressing complex issues
• Cultivate innovation and continuous improvement

Develop

• Collaborate across teams and markets
• Value diverse perspectives and experiences
• Communicate effectively and help others realise their potential

Benefits

Why Join Norgine?

This is an opportunity to influence capability development across Europe, support organisational transformation and help customer-facing teams deliver better outcomes for healthcare professionals and patients. If you are passionate about learning, coaching and commercial excellence, we'd love to hear from you.