Ethics & Sustainability Performance & Engagement Officer

John Lewis Partnership; London; Hybrid; GBP 36,000 - 55,000; Full time

Job summary

Join John Lewis Partnership as an Ethics & Sustainability Officer, where you will play a vital role in delivering E&S projects, creating guidance for teams, and managing data for strategic initiatives. This position offers a dynamic environment within one of the UK’s leading retail brands, focused on sustainability and positive societal impact.

Qualifications

• Experience implementing ethics and sustainability initiatives in a business setting.
• Ability to handle complex work efficiently and independently.
• Excellent written and verbal communication skills.

Responsibilities

• Supporting the delivery of E&S projects and developing policies.
• Collecting, analyzing, and reporting data; developing reports and recommendations.
• Engaging with stakeholders to improve compliance and engagement.

Skills

Communication Skills

Organizational Skills

Stakeholder Relationship Building

Data Analysis

Sustainability Passion

Education

Sustainability-related qualifications

Tools

GSuite

Job description

ABOUT THE ROLE

Are you an Ethics & Sustainability expert? Would you like to work for one of the UK’s iconic retail brands? We have an exciting opportunity to join our Ethics & Sustainability team.

As an Ethics & Sustainability Officer, Performance and Engagement, you will support the delivery of the Waitrose strategy for Ethics & Sustainability (E&S), aligning with the wider business strategy and Purpose.

This role involves delivering E&S projects, developing policies, horizon scanning, creating guidance for teams, managing data, and supporting reporting and assurance processes to position the Partnership as a market leader in E&S. You will also handle events management and general administration to support the E&S team’s goals.

Key Responsibilities:

• Supporting various areas within the E&S team to achieve specific outcomes and assist during peak workloads.
• Scoping, managing, and supporting project delivery.
• Collecting, analyzing, and reporting data; developing reports and recommendations.
• Engaging with Head Office Partners, suppliers, and branches to improve compliance and engagement.
• Recommending ways to embed initiatives into ‘business as usual’ practices.
• Creating internal and external communication materials, including presentations, guidance packs, website content, letters, and meeting papers. Supporting stakeholder events to meet Partnership standards.
• Conducting research for horizon scanning, strategy development, and policy creation.
• Providing administrative support for projects and meetings.

Essential Skills:

• Experience implementing ethics and sustainability initiatives in a business setting.
• Ability to handle complex work efficiently and independently, with a goal-oriented approach.
• Excellent written and verbal communication skills.
• Strong organizational skills, with the ability to quickly process and organize information, and adapt to ambiguity.
• Good stakeholder relationship-building skills and team collaboration.
• Proficiency in IT, GSuite, and data analysis.
• Attention to detail.
• Passion for sustainability.

Desirable Skills:

• Experience across multiple E&S areas such as Environment, Responsible Sourcing, Social Impact, or Health, preferably in retail, food, or FMCG sectors.
• Development of Ethics & Sustainability policies.
• Sustainability-related qualifications.

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Closing Date: June 23, 2025

Salary: £36,500 - £55,000 per year

Contract: Permanent

Hours: 35 hours/week, Monday to Friday, 09:00-17:30

Level: Partnership Level 8

Location: Bracknell Campus, Doncastle Road, Bracknell, Berkshire, RG12 8YA

We are the UK’s largest employee-owned business, home to John Lewis and Waitrose. We’re committed to building a happier world, continuously innovating and diversifying. As Partners, we share ownership, responsibility, and success, fostering an environment of kindness, respect, and inclusion.

Important points:

Some roles may require pre-employment vetting, including DBS checks, which will be communicated during recruitment. We encourage prompt application as vacancies may close early due to high interest. We support flexible working arrangements, which can be discussed during the interview process.