Ethical Beauty Customer Consultant & Advocate

THE BODY SHOP; Bath; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Comprehensive onboarding

Training hours for you & your team

50% product discount

30% gifts discounts

Freebies on new products launches

Volunteer time

Community Partner connections

Green Aprons

Growth opportunities within the Brand

Inclusion & Belonging Networks access

Job summary

The Body Shop in Bath is seeking a customer consultant to inspire shoppers with our products and philosophy. You will learn our range, origins, and how to tailor recommendations to individual lifestyles while delivering exceptional service.

Join a team committed to cruelty-free beauty, community trade, and positive impact. You’ll engage with customers, support store sales, and participate in onboarding and ongoing training, with opportunities to grow within the brand and connect with local

Qualifications

• Interest in connecting with customers to drive customer engagement.
• Open availability for evening, weekend, and holiday shifts.

Responsibilities

• Learn and understand our products, many sourced ethically through Community Trade.
• Learn customer needs and recommend vegetarian/vegan products.
• Support store management in driving sales through exceptional service.

Skills

Customer engagement

Communication

Teamwork

Job description

The Body Shop in Bath is seeking a customer consultant to inspire shoppers with our products and philosophy. You will learn our range, origins, and how to tailor recommendations to individual lifestyles while delivering exceptional service.

Join a team committed to cruelty-free beauty, community trade, and positive impact. You’ll engage with customers, support store sales, and participate in onboarding and ongoing training, with opportunities to grow within the brand and connect with local