Ethical Beauty Consultant

THE BODY SHOP; Plymouth; On-site; GBP 16,000 - 21,000; Full time

Job summary

The Body Shop in the United Kingdom is seeking a dedicated Consultant to join our store team and deliver exceptional customer service on the shop floor. You will help customers find skincare and beauty products that suit their needs, share product knowledge, and uphold our values around ethical sourcing and community trade.

Evening, weekend and holiday availability is preferred to cover busy periods. As part of our team you will learn products, origins, and campaigns to engage with customers and

Qualifications

• Strong interpersonal skills to build rapport with customers and resolve issues.
• Clear communication and active listening to understand customer needs.
• A genuine passion for beauty and the retail industry.
• Open availability for evenings, weekends and holiday shifts.

Responsibilities

• Support the store management team in driving sales and profit through excellent customer service on the shop floor.
• Demonstrate and uphold The Body Shop values and policies to customers.
• Provide expert product knowledge and personalised recommendations to shoppers.
• Learn product origins and campaigns to share with customers and enhance their experience.
• Engage with customers to promote a range fitting their preferences and lifestyle.

Skills

Interpersonal skills

Communication

Beauty passion

Flexible hours

Job description

The Body Shop in the United Kingdom is seeking a dedicated Consultant to join our store team and deliver exceptional customer service on the shop floor. You will help customers find skincare and beauty products that suit their needs, share product knowledge, and uphold our values around ethical sourcing and community trade.

Evening, weekend and holiday availability is preferred to cover busy periods. As part of our team you will learn products, origins, and campaigns to engage with customers and