Ethical Beauty Advisor & Customer Experience Champion

The Body Shop; Livingston; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Onboarding

Training hours

Staff discount 50%

Gifts 30%

Volunteer time

Community Partners

Green Apron

Growth opportunities

Inclusion networks

Job summary

The Body Shop in Livingston is seeking a customer-focused individual to join our team as a sales consultant. You will engage with customers, share our cruelty-free and ethical beauty philosophy, and help customers choose products that suit their lifestyle.

Learn about our Global Community Trade programme, offer exceptional service, and support store leadership to drive sales while promoting our values and inclusivity. Evening and weekend availability is preferred.

Qualifications

• Strong interest in connecting with customers to drive engagement.
• Flexible to work evenings, weekends and holidays.
• Ability to learn products and explain benefits to customers.

Responsibilities

• Provide friendly product advice to customers and explain The Body Shop philosophy.
• Assist store management in meeting sales and profitability targets through excellent service.
• Learn product origins and Community Trade stories to educate customers.

Skills

Customer service

Communication

Retail sales

Job description

The Body Shop in Livingston is seeking a customer-focused individual to join our team as a sales consultant. You will engage with customers, share our cruelty-free and ethical beauty philosophy, and help customers choose products that suit their lifestyle.

Learn about our Global Community Trade programme, offer exceptional service, and support store leadership to drive sales while promoting our values and inclusivity. Evening and weekend availability is preferred.