ETF Account Manager

ETFbook; Greater London; Remote; GBP 55,000 - 76,000; Full time

Benefits offered by this job

Remote work within European time zones

Growth opportunities

Impactful work in ETF data

European team events

Job summary

ETFBOOK is seeking an experienced ETF Account Manager to lead client engagement and business growth across Europe. You will cultivate relationships with institutional clients, ETF promoters, and ecosystem partners, acting as the face of ETFbook in the European market.

You will drive opportunities, onboard clients to our platform and APIs, and collaborate with product and data teams to deliver tailored solutions. A strong track record in ETFs and excellent communication are essential.

Qualifications

• 5–8 years of proven experience in the ETF ecosystem (account management, institutional sales, client services, or sales support) within the European market.
• Strong knowledge of ETFs, including data & analytics, capital markets, and investment strategies.
• Track record of engaging and influencing decision-makers across institutional finance.
• Exceptional communication, presentation, and negotiation skills.
• Analytical mindset with the ability to transform complex data into actionable insights.
• Self-motivated, entrepreneurial, and highly organized.

Responsibilities

• Develop and grow client relationships across the ETF ecosystem—ETF promoters, asset managers, wealth managers, institutional investors, and other stakeholders.
• Drive new business opportunities through proactive outreach and engagement (demos, workshops, presentations, events, campaigns).
• Lead onboarding processes and ensure seamless adoption of ETFbook’s platform, APIs, and custom solutions.
• Advise clients on product innovation, data solutions, and market trends as a trusted ETFbook ambassador.
• Collaborate with product, data, and tech teams to deliver tailored client solutions.
• Monitor client engagement to identify challenges and upsell/cross-sell opportunities.

Skills

ETF knowledge

Account management

Client engagement

Communication

Negotiation

Analytical mindset

Entrepreneurial

Organized

Education

Bachelor’s degree in Finance, Economics, or Business

Job description

Location: Remote (European Time Zone), or from the office in London

Contract Type: B2B

About Us: ETFBOOK is a Swiss SaaS company providing data, analytics, and custom solutions in the Exchange Traded Funds (ETFs) space. Founded in 2020, we aim to make global ETF data accessible, actionable, and valuable for institutional participants, including ETF issuers, index providers, fund service providers, market makers, exchanges, and buy-side institutions.

We develop a platform which offers comprehensive insights through a user-friendly web application and robust APIs, covering areas such as product analysis, fund flow tracking, performance comparisons, and liquidity assessments.

About the role: We are seeking an experienced and driven ETF Account Manager to lead client engagement and business growth in Europe. You will act as ETFbook’s face in the European market -cultivating relationships with institutional clients, ETF promoters, and ecosystem partners. This is a unique opportunity to combine sales, account management, and thought leadership while shaping the future of ETF data solutions.

Requirements:

• Develop and grow client relationships across the ETF ecosystem - including ETF promoters, asset managers, wealth managers, institutional investors, and other key stakeholders.
• Drive new business opportunities through proactive outreach, targeted prospecting, and engagement (demos, workshops, presentations, events, campaigns).
• Lead onboarding processes and ensure seamless adoption of ETFbook’s platform, APIs, and custom solutions.
• Act as a trusted ETFbook ambassador, advising clients on product innovation, data solutions, and market trends.
• Collaborate cross-functionally with product, data, and tech teams to deliver tailored client solutions.
• Monitor client engagement to identify challenges, upsell/cross-sell opportunities, and deepen long-term partnerships.
• Create high-quality client materials, including tailored presentations, reports, and training.
• Stay on top of ETF market trends, regulations, and competition to position ETFbook strategically in client discussions.

Requirements:

• 5–8 years of proven experience in the ETF ecosystem (account management, institutional sales, client services, or sales support) within the European market.
• Strong knowledge of ETFs, including data & analytics, capital markets, and investment strategies.
• Track record of engaging and influencing decision-makers across institutional finance.
• Exceptional communication, presentation, and negotiation skills.
• Analytical mindset, with the ability to transform complex data into actionable insights.
• Self-motivated, entrepreneurial, and highly organized — thrives in a dynamic, fast-paced environment.
• Bachelor’s degree in Finance, Economics, Business, or related field required (Master’s degree or CFA designation a plus).

What we offer:

• 100% remote work from anywhere within the European time zone.
• Competitive B2B contract.
• Exciting growth opportunities in a fast-paced startup.
• Impactful work: help revolutionise ETF data market, currently fastest growing area of finance.
• Have a real impact of developing products: your work will directly influence live projects, delivering measurable results in real-world applications.
• Culture of innovation: collaborate with forward-thinking professionals in technology and finance where experimentation and creativity are encouraged.
• Team- buildings events at least twice a year, hosted in various European locations.