Estimating Administrator

Mitie Group plc.; Hardingstone; On-site; GBP 23,000 - 32,000; Full time

Job summary

Mitie Group plc. is seeking a detail‑oriented administrator to support the estimating team in producing quotations for fire and security systems, including CCTV, intruder alarms, access control, and fire alarms.

You will coordinate with engineers, surveyors and other stakeholders to ensure quotes are raised and actioned accurately and promptly. The role involves managing daily emails, answering queries, raising sales enquiries, and converting approved enquiries into jobs, while ensuring

Qualifications

• High level of attention to detail and accuracy.
• Commercial acumen and ability to meet deadlines.
• Excellent verbal and written communication skills.
• Ability to complete tasks within clear deadlines.
• Strong organisational skills with the ability to coordinate multiple priorities and meet tight deadlines.
• Adaptable and flexible while working in a high-pressure environment.
• Proficient in Microsoft Office (Outlook, Excel, Word).
• Self-motivated and confident in working with different teams and internal/external client.

Responsibilities

• Manage daily emails, respond to queries from internal and external clients and escalate as needed.
• Raise and assign sales enquiries for the team and surveyors.
• Liaise with engineers, surveyors, and the small works department to ensure accurate and efficient quotation production.
• Convert sales enquiries to jobs upon client order approval.
• Liaise with internal teams to ensure quotes are carried out correctly.
• Perform any other ad-hoc administrative tasks as requested, including assisting other teams/departments as required.

Skills

Attention to detail

Commercial acumen

Communication skills

Deadline-driven

Organisational skills

Microsoft Office

Interpersonal skills

Tools

Outlook

Excel

Word

Job description

The successful candidate will be responsible for assisting the estimating team in producing and providing clients with quotations for fire and security systems, including CCTV, intruder alarms, access control, and fire alarm systems, all within the agreed Service Level Agreements (SLAs). This role requires effective liaison with engineers, surveyors, and other stakeholders to ensure quotations are raised and actioned correctly and efficiently. Additionally, the candidate will manage daily emails, address queries, elevate issues when necessary, and handle various ad hoc tasks.

Key Accountabilities

• Manage daily emails, respond to queries from internal and external clients and escalat
• Raising and assigning sales enquiries for the team and surveyors
• Liaise with engineers, surveyors, and the small works department to ensure accurate and efficient quotation production.
• Convert sales enquiries to jobs upon client order approval.
• Liaising with internal teams to ensure quotes being carried out correctly.
• Perform any other ad-hoc administrative tasks as requested, including assisting other teams/departments as required.

Proactive team member with the ability to work independently and collaboratively. -Self-motivated and confident in working with different teams and internal/external client.

Person Specification

• Essential
  • High level of attention to detail and accuracy.
  • Commercial acumen
  • Excellent verbal and written communication skills.
  • Ability to complete tasks within clear deadlines.
  • Strong organizational skills with the ability to coordinate multiple priorities and meet tight deadlines.
  • Adaptable and flexible while working in a high-pressure environment.
  • Proficient in Microsoft Office (Outlook, Excel, Word).
  • Self-motivated and confident in working with different teams and internal/external client.
• Desirable
  • Experience with systems such as CASH 4 WINDOWS, Coupa, and Maximo.

Key Contacts and working relationships.

• Small works co-ordination team
• Project Managers
• Dedicated client support teams