Estates Support Officer (CAD & Drawings)

The Methodist Church in Britain; Greater London; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Staff benefits

Learning & development

Career pathways

Flexible working

Cross-area opportunities

Job summary

The Royal Marsden NHS Foundation Trust is seeking an Estates Support Officer to maintain AutoCAD drawings, carry out surveys and audits, and manage CAFM asset records. The role involves supporting management with data reporting and compliance across mechanical, electrical and building services.

You will learn digital tools rapidly and contribute to risk management, with opportunities to grow within a large healthcare estate.

Qualifications

• Good numeracy and literacy are essential.
• Sound understanding of computerized asset data and information systems.
• Experience with asset data management and reporting is required.
• Proactive CPD and self-learning to adapt tools like AutoCAD, CAFM, Excel.

Responsibilities

• Maintain and update AutoCAD drawings for estates activities.
• Undertake surveys, audits and risk assessments of assets and infrastructure.
• Collect and submit NHS returns and audits (ERIC, PAM, FOI).
• Manage CAFM and asset records, and perform procurement analysis and reporting.
• Develop KPIs and SLAs and produce compliance reports.

Skills

Numeracy

Literacy

Asset data systems

CPD

Education

NVQ Level 3 or Foundation degree

Equivalent relevant experience

Tools

AutoCAD

CAFM

Excel

Job description

This Estates Support Officer post sits within the Estates Department at The Royal Marsden NHS Foundation Trust, covering the building services that keep wards, outpatients and theatres running. The core of the work is digitalising Estates records, maintaining AutoCAD drawings and the CAFM asset system, carrying out surveys and audits, and preparing NHS national returns. The role spans mechanical, electrical and building control systems and project management, and expects self-directed technical learning. Relevant experience in a maintenance environment or large healthcare estate is essential.

What the job involves

• Maintain and update AutoCAD drawings for small works and wider Trust activities
• Undertake physical surveys, audits and risk assessments of assets, infrastructure and services, including audits of record keeping and databases
• Collect, quality-check and submit NHS national and local returns, including ERIC, PAM and FOI responses
• Manage and update CAFM and asset records, Estates handover records, critical spares records, and financial and procurement analysis and reporting
• Progress Estates digitalisation, implementing and updating processes and operating procedures to improve effectiveness
• Develop, produce and analyse key performance indicators and SLAs
• Produce reports evidencing compliance and assurance against Projects & Estates responsibilities, including safe systems of work
• Maintain information and evidence on Trust risks, safety and governance, applying the Risk Management policy and risk ratings to Estates risk registers and backlog maintenance planning
• Liaise with consultants, contractors, suppliers and service maintenance providers on tasks, frequencies, costs and reports
• Assist the Estates CAFM system and Estates Helpdesk, including asset verification, tagging and uploading information
• Support management and frontline estates staff, and help them comply with statutory and mandatory regulations
• Rapidly learn digital tools and systems, including AutoCAD, CDE, NHS web portals, Model Hospital, PAM, Collaboration Hub and Excel, and maintain CPD

What’s required

Qualifications

• Good standard of education
• NVQ Level 3 or Foundation degree, or equivalent work experience with relevant course certificates

Experience

• Working within a maintenance environment, healthcare premises or similar large organisation

Skills & knowledge

• Good numeracy and literacy
• Sound understanding of computerised asset data and information systems, including operational and asset data management, reporting and workflow processes

Nice to have

• NVQ Level 3 or BTEC in a relevant subject such as information technology, data management or engineering
• Experience using a CAFM or similar data management system
• Experience updating and analysing databases and producing activity reports in a quality management system environment
• Professional registration with a relevant institute, such as engineering, management or finance/procurement
• A good understanding of building services
• Experience in a hospital estates department using ISO 9001 QMS, AutoCAD, H&S files, operation and maintenance manuals, building management systems, Estates Helpdesk, and HR, financial or procurement systems
• Experience liaising directly with customers and working on a helpdesk supporting frontline clinical care

What’s offered

• Wide range of staff benefits
• Learning and development opportunities
• Clear career pathways
• Flexible working requests welcomed from point of hire
• Opportunities to work flexibly across a range of areas and specialities