Estates Rents Assistant

ESPO Trading Limited; East Midlands; Hybrid; GBP 28,000 - 29,000; Full time

Benefits offered by this job

26 days annual leave

Generous pension 17.9%

Smart Working

Employee Assistance Programme

Discounted membership

Job summary

Nottingham City Council is recruiting for an Estates Rent role to support the management of the Council’s commercial and investment portfolios. The post emphasises a customer-focused approach and professionalism in dealing with debtors and customers.

The role offers hybrid working with a starting salary of £27,709 (Level one) rising to £28,608 (Level three) per annum, pro rata for part-time. Closing date is Friday 2nd October 2026, with a commitment to flexible working where possible.

Qualifications

• Customer-focused approach.
• Professional and tactful when dealing with debtors and customers.
• Organised and methodical.
• Reliable and able to meet deadlines.
• Proactive in identifying improvements to processes.
• Positive attitude and ability to act as an ambassador for the service.

Responsibilities

• To provide an effective Estates Rent service to support the effective management of the Council’s commercial and investment portfolios.

Skills

Customer-focused

Professional and tactful

Organised and methodical

Reliable and deadline aware

Process improvement mindset

Ambassador for service

Job description

Salary: Starting Salary is £27,709 (Level one) rising to £28,608 (Level three) per annum (pro rata for part-time)

Location: Loxley House, Station Street, Nottingham, NG2 3NG

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for?

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

About the Role

To provide an effective Estates Rent service to support the effective management of the Council’s commercial and investment portfolios.

About You

• Customer-focused approach.
• Professional and tactful when dealing with debtors and customers.
• Organised and methodical.
• Reliable and able to meet deadlines.
• Proactive in identifying improvements to processes.
• Positive attitude and ability to act as an ambassador for the service.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

We recognise that artificial intelligence (AI) can be a helpful tool when preparing your application. AI can guide you, but only your own words and experiences truly matter – we want to see the real you. All examples and statements must be your own, accurate, and reflect your true experience and values. AI tools do not understand context, think critically, or assess the reliability of information, which means AI-generated responses can feel generic and may not accurately represent who you are. We recruit fairly and inclusively – showing your real self is what helps you succeed.

Closing Date: Friday 2nd October 2026

We are proud signatories of the Armed Forces Covenant and welcome applications from serving personnel, veterans, reservists and military families.

We particularly want to hear from you if you are from Minority Ethnic communities, identify within the LGBTQ+ community, or are disabled. These groups are currently underrepresented in our workforce, and we are committed to better reflecting the communities we serve.

We are supportive of flexible working arrangements wherever possible and encourage candidates to discuss this with us during the recruitment process.

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.

In addition to working within a great team and a competitive salary you will have access to:

• 26 days annual leave (rising to 33 days after 5 years’ service)+ bank holidays with the ability to buy additional leave annually
• Access to a generous, defined benefit pension scheme offering17.9%
• Smart Working – to support your work life balance
• Health and wellbeing benefits including access to our Employee Assistance Programme
• Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair, inclusive and Disability Confident Employer, welcoming applications from people of all backgrounds, identities and abilities. We recruit for diversity and value difference.