Estates Ranger

Hedyn; Malpas; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Enhanced Pension Scheme

Enhanced Annual Leave (25 days + BH)

SMART Working

Health and Wellbeing benefits

Flexible Benefits

Job summary

Hedyn is seeking an Estates Ranger to maintain and improve local environments across housing estates. The role is field-based and outdoors, focusing on grounds maintenance, litter removal, graffiti clearance, health and safety checks, and engaging with residents.

You will inspect estates, support community events, and work with residents and partner organisations to deliver clean, safe spaces and high customer satisfaction. A full driving licence and horticultural qualifications are required.

Qualifications

• Experience in estate or grounds maintenance.
• Relevant horticultural or grounds maintenance qualifications.
• Full driving licence is required.

Responsibilities

• Communicate effectively with residents, internal teams, and contractors to ensure excellent service.
• Clear blocked bin chutes and tidy communal areas.
• Remove litter and fly tipping from Hedyn land and maintain shrub beds and parking areas.
• Conduct daily safety checks on the works vehicle and record findings.
• Remove weeds and overgrowth from Hedyn land and open areas.
• Dispose of waste in line with regulations and prepare bins for collection.
• Educate residents on proper waste disposal and recycling.
• Attend meetings and assist with community events as required.
• Collaborate with Hedyn colleagues, community groups, and PCSOs on estate issues.
• Assist with tidying gardens of void and tenanted properties when requested.
• Remove graffiti and undertake estate inspections to ensure clean and safe environments.
• Observe health and safety regulations and support other team members.

Skills

Grounds maintenance experience

Customer service skills

Team player

Education

Horticultural or grounds maintenance qualifications

Full driving licence

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Proposed Interview date: Thursday 12 November

About the vacancy:

Join Hedyn as an Estates Ranger and help create clean, safe, and attractive communities for our residents. This hands‑on, field‑based role is ideal for someone who enjoys working outdoors and takes pride in maintaining high standards across neighbourhoods and communal spaces.

You’ll be responsible for estate inspections, grounds maintenance, litter and fly‑tipping removal, graffiti clearance, health and safety checks, and supporting community engagement activities. Working closely with residents, colleagues, and partner organisations, you'll play a key role in improving local environments and enhancing customer satisfaction.

We're looking for a proactive team player with excellent customer service skills, experience in estate or grounds maintenance, relevant horticultural or grounds maintenance qualifications, and a full driving licence.

This is a rewarding opportunity to make a visible difference in local communities.

Specifically, in the role you will:

• Communicate effectively with residents, internal trade teams and external contractors to ensure excellent customer service.
• When required, clearing of blocked bin chutes, topping of communal bins, cleaning of communal areas, including bin areas, staircases and landings of flats and maisonette blocks.
• General clearance of litter and fly tipping on Hedyn land including shrub beds, small, landscaped areas and garage/car parking areas and removal of sharps and drug paraphernalia.
• To conduct daily safety checks of the allocated works vehicle and record the findings in the appropriate manner.
• Removal of weeds and overgrowth from Hedyn land including communal areas, footpaths, lanes, and open areas as agreed.
• Correctly dispose of waste in line with Statutory Waste Regulations, such emptying of blue street bins, topping waste and recycle bins and placing and resisting communal bins of the multi‑storey flats ready for collection.
• Communicate and enforce an anti‑fly tipping ethos to achieve and maintain minimum fly‑tipping on estates. Educate residents to correctly dispose of waste and recycling.
• Resident participation at meetings and community events when required. Moving of items from one location to another, i.e., furniture from schemes etc.
• Work with multi agencies on estates specific issues and projects including Hedyn colleagues, Community groups, PCSO’s etc.
• Assisting with tidying of gardens of void and tenanted properties when requested.
• Removal of graffiti from all surfaces within the estate area and Hedyn buildings including cleaning and painting of walls, fences etc. including over painting where necessary. Report back to Line Manager any incident of offensive/racist graffiti.
• Undertake inspections and clearance of waterways.
• Contribute to combating anti‑social behaviour by witnessing and reporting incidents to appropriate colleagues including Hedyn Management, Community Safety Wardens, and Police where appropriate.
• Working to Estates standards to provide a clean and safe environment and reporting issues relating to quality etc. of that of Estates external contractors such as Grounds Maintenance, Refuse and Cleaning Services etc.
• Responsibility for maintaining adequate stock of materials and its safe storage.
• To ensure that the equipment owned by Hedyn is appropriately used and stored securely.
• To be able to prioritise workload and maintain accurate records for monitoring purposes.
• During winter months ensure Hedyn grit bins are replenished and to clear snow off main footpaths or walkways and spread grit as per the Hedyn gritting policy.
• Assist in maintaining a risk‑based inspection regime for all Hedyn areas to satisfy Hedyn obligations in relation to public health & safety and to minimise potential liability claims.
• To observe all regulations related to Health & Safety at Work such as COSHH, Asbestos Awareness, Manual Handling, and the Organisation’s Health & Safety Policy.
• To assist fellow caretakers and other members within the estates team when required.
• When required conduct ground’s maintenance works, vegetation removal, hedge and grass cutting and the treatment of weeds, moss, and knotweed. Using appropriate equipment i.e., hand tools, power machinery and vehicles with relevant training.
• Work collaboratively with all other service areas to ensure that works delivery is fit for purpose and capable of delivering Value for Money services across the business portfolio of activities.
• To mentor, coach and develop apprentices and other members of staff.
• Work collaboratively with colleagues and stakeholders across the business internally and externally.
• To always work in a safe and appropriate manner to meet the duties and responsibilities within the Health and Safety policies and procedures of the association.

(Please refer to the attached recruitment pack for more information.)

We believe Hedyn is a great place to work and it’s important to us that our people feel the same way.

As well as offering varied and fulfilling careers, we want every colleague to feel appreciated. That means having the best possible benefits package, the flexibility to maintain a great work‑life balance and the opportunity to achieve your full potential.

We are still at the beginning of our journey. Join us to help shape it.

Enhanced Pension Scheme: We offer an attractive pension scheme with generous employer contributions of up to 12%. You are able to determine the level of contributions that is right for you.

Enhanced Annual Leave: You’ll start on 25 days annual leave (+ Bank Holidays) which would increase gradually to 30 days following 3 years’ service.

SMART Working (dependent on role): You’re trusted to manage your time to work in a way that meets the needs of our customers, colleagues and communities.

At Hedyn, we believe that ‘work is something you do rather than somewhere you go.’

Health and Wellbeing: We have many health and wellbeing policies and initiatives such as Cycle to Work and Enhanced Maternity/Paternity/Adoption.

Flexible Benefits We have a flexible benefits package that allows colleagues to spend £625 towards the benefits that suit them. There is a wide range of benefits available to choose from including Private Medical Insurance, Health Cash Plan, the option to have your professional memberships paid for, and Electric Vehicles.

Development: We offer many professional and personal development options such as sponsored study opportunities and career progression and development.

We want you to be at your very best. Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application.