Estates Manager

Berkeley Group; Taplow; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Pension

Private health insurance

Discount platform

Volunteer day

25 days annual leave

Life assurance

Job summary

Berkeley Group in Taplow, Buckinghamshire, seeks an Estates Manager to oversee residential freeholds and assets, ensuring exceptional service while mitigating risk as freeholder and Residents' Management Company director. The portfolio includes diverse developments from greenfield housing to urban regeneration.

Role requires Leasehold Property Management experience and AIRPM (minimum), strong knowledge of landlord/tenant law, health & safety, and adherence to RICS guidelines.

Qualifications

• Experience in Leasehold Property Management.
• AIRPM qualification (minimum).
• Strong understanding of landlord and tenant legislation, health & safety, and related laws.
• Solid knowledge of the RICS Code of Practice and industry guidelines.
• Customer focused approach to service delivery.

Responsibilities

• Assist in monitoring managing agent performance through site visits, quarterly presentations, and annual audits.
• Produce Estate Management information for reporting to Head of Estate Management.
• Manage block handovers to the managing agent and collate handover information.
• Monitor statutory inspections and ensure records are updated.
• Monitor Health and Safety inspections and action plans and ensure completion and recording.
• Monitor service charge finances including arrears and capital expenditure reviews.
• Review service charge accounts and budgets prior to approval.
• Process applications for consents from customers and manage timely responses.
• Attend Sales/Build/Estate Management/Customer Service team meetings.
• Perform other duties as required by Head of Estate Management.

Skills

Leasehold Property Management

Landlord & Tenant Legislation

Health & Safety

RICS Code of Practice knowledge

Customer focused

Education

AIRPM (minimum) qualification

Job description

Estates Manager

Department: Estates

Employment Type: Permanent

Location: Taplow, Buckinghamshire

Description

We are looking for an Estates Manager to assist in the management of the residential freeholds and associated assets through performance monitoring of the managing agents. Successful candidate will be responsible for ensuring the service and experience that they deliver to our customers is exceptional, as well as mitigating the company’s business risk as freeholder/Director of the Residents' Management Company, whilst ensuring the customer remains at the heart of our decisions. The portfolio consists of a diverse range of developments from green field traditional housing schemes to urban regeneration projects.

What you'll be doing

• Assisting in the ongoing monitoring of managing agent performance through:
  • Site Visits
  • Quarterly presentations
  • Annual managing agent performance audits
• Production of Estate Management information for reporting to the Head of Estate Management.
• Managing block handovers to the managing agent and assisting with the collation of hand over information.
• Monitoring statutory inspections and ensuing these are completed, updated and recorded.
• Monitoring Health and Safety Inspections and Action plans and ensuring these are completed, updated and recorded.
• Monitoring financial ‘health’ of service charge funds including reviewing arrears and capital expenditure projects.
• Reviewing service charge accounts and budgets prior to approval.
• Dealing with applications for consents from customers, controlling the process and ensuring that these are dealt with in a timely manner.
• Sales/ Build/ Estate Management/ Customer Service team meetings.
• All other duties as required by the Head of Estate Management.

What you'll bring

• Experience working in Leasehold Property Management.
• Ideally AIRPM (minimum) qualified.
• Demonstrated understanding of landlord and tenant legislation, health & safety, and other applicable legislation.
• Excellent understanding of the RICS Code of Practice and industry guidelines.
• Customer focused.

Why join us?

• 25 days annual leave, increasing with service to 33 days.
• Health and wellbeing benefits including Private Medical Insurance.
• Lifestyle benefits including access to an online discount platform.
• Berkeley Foundation volunteer day.
• Private pension plan.
• Group life assurance.

The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.