Estates Helpdesk CAFM Coordinator

Consortium; Greater London; Híbrido; GBP 32 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

44 days holiday

Flexible working arrangements

Pension scheme

Learning and development

Health and wellbeing initiatives

Enhanced family leave

Employee Assistance Programme

Discounted gym membership

Resumo da oferta

Consortium in London is seeking an Estates Helpdesk CAFM Coordinator to ensure the SOAS Estate is functional, safe and well-maintained for students, staff and visitors. The role requires a hands-on approach, attendance five days a week in Bloomsbury, and coordination of planned and preventive maintenance tasks in line with policy and asset-management protocols.

You will work within the Estates and Facilities Directorate reporting to the Operations Manager, delivering a reliable PPM and RM

Qualificações

• Experience in planning and scheduling tasks.
• Office-based role working in Bloomsbury is beneficial.
• Ability to work five days a week in the office.
• Strong communication across all levels within Estates and Facilities.

Responsabilidades

• Ensure SOAS Estate is functional and safe for students, staff and visitors.
• Provide effective PPM and RM scheduling and execution of tasks.
• Coordinate day-to-day and planned maintenance in line with policies and asset-management protocols.
• Work collaboratively across the Estates and Facilities directorate to meet SLAs.

Conhecimentos

Planning & Scheduling

Stakeholder comms

Team collaboration

Descrição da oferta de emprego

Location: 10 Thornhaugh St, London WC1H 0XG, UK

Job Type: Permanent

Pay: £32,077 - £35,822 per annum inclusive of London Allowance

Highlighted points for this job

Permanent contract with a salary range of £32,077 - £35,822 per annum inclusive of London Allowance

Office-based position requiring attendance five days per week in Bloomsbury

Role involves ensuring the functional and safe operation of the SOAS Estate

Position offers generous holiday entitlement of 44 days per annum

Role involves flexible working arrangements and a comprehensive range of benefits

Job title: Estates Helpdesk CAFM Coordinator

Department: Estates and Property Services

Contract Type: Permanent

Grade: 5

Salary: £32,077 - £35,822 per annum inclusive of London Allowance

Location: Bloomsbury

Hours: 35 hours per week

Please note that this is a fully office-based position, and attendance in the office is required five days per week.

SOAS University of London is the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East. SOAS University of London is positioned to play a leading role in reimagining higher education globally, with a new strategic plan in place as the basis for the renewal and revitalisation of the School which commits SOAS to both student responsiveness and research intensity. SOAS is moving towards a new model of international partnerships which is responsive to the transnational character of our global challenges.

About the Role

The role of the Estates Helpdesk CAFM Coordinator, working within the Estates and Facilities Directorate is to ensure that the SOAS Estate is functional and safe to ensure the ongoing operation of the facilities for students, staff and visitors.

The Estates Helpdesk CAFM Coordinator will work as part of a wider team and will report to the Operations Manager. They will provide an effective, efficient and focused PPM and RM service, achieved by ensuring the day to day and planned maintenance tasks, activities and service jobs are appropriately scheduled and carried out in accordance with SOAS’ policies and procedures as well as Estates and Facilities directorate’s asset management protocols.

This role has a requirement for a ‘hands on’ approach and being able to communicate well across all levels of the Estates and Facilities directorate. The post holder needs to be aware of the nature of the spaces and to be able to work with a diligent and professional attitude. The key purpose of the role is to carry out duties to ensure service level agreements are met.

About the Department

The Estates and Facilities Directorate is responsible for the delivery of the Estates and Infrastructure Strategy which covers the areas of major construction and refurbishment projects; facilities operation and space management, including timetabling and energy management.

About you

Candidates will need a pleasant manner and enjoy working with a wide variety of people. Experience of working with the Higher Education sector would be an advantage. Candidates should be able to demonstrate relevant planning and scheduling skills and a willingness to cope with a variety of routine tasks. All members of staff are required to be aware of the SOAS environment and to be active in communicating and cooperating with other staff and departments, this includes assisting with other tasks as required. They need to be prepared to work in accordance with and abide by all guidelines, procedures and policies.

You can find further information on the key criteria for the role in the Job Description and Person Specification, along with a full list of duties and responsibilities, which can be found on the SOAS website.

What We Offer

• Generous Holiday Entitlement: Benefit from 44 days of holiday (30 days annual leave, plus bank holidays and 5 closure days over Christmas and Easter) to ensure ample time for rest and relaxation.
• Flexible Working Arrangements: We recognise the importance of flexibility and offer options to help you manage your professional and personal commitments effectively.
• Generous occupational pension scheme: To provide financial security for your future
• Learning and Development: We are dedicated to your professional growth and development and offer diverse learning and development opportunities to enhance your skills and advance your career.
• Health and Well-being Initiatives: Take advantage of our cycle to work scheme, eye tests, and season ticket loan to support your health and mobility.
• Enhanced Family Leave: We offer enhanced maternity, paternity & partner leave, and shared parental leave to support you during significant life events.
• Employee Assistance Programme: Access our confidential EAP for advice and support whenever needed.
• Discounted Gym Membership: Maintain your fitness with our discounted gym membership.

Closing date: 22nd November 2026

Interviews to be held: TBC

Use of AI

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