Estates & Facilities Manager

WMJobs; Telford; On-site; GBP 38,000 - 46,000; Full time

Job summary

Telford College is seeking an Estates Supervisor to oversee the Estates Assistants and Cleaning Team, ensuring a high-quality, responsive facilities service to staff and students. You will help deliver day-to-day operations, maintenance, and presentation of the College estate.

The role supports the development of new provision, including the proposed new campus from September 2026 and the Skills Shop from October 2026, and requires hands-on leadership, strong communication, and a practical

Qualifications

• Experience in building maintenance and facilities management.
• Proven ability to supervise teams and coordinate tasks.
• Strong IT skills including MS Office and basic computer literacy.

Responsibilities

• Monitor, co-ordinate and allocate tickets from the reactive help desk by urgency, location and task.
• Respond to requests in a professional, timely manner with high-quality customer service.
• Create and implement SLAs for estates tasks submitted through the help desk.
• Oversee planned maintenance and ensure records, including fire and safety checks, are up to date.
• Support daily operation of building plant equipment and report issues for rapid remedy.
• Inspect premises, identify repairs or health and safety concerns and liaise with the Director of Estates.

Skills

Building maintenance

Team supervision

MS Office

Communication skills

Education

GCSEs in Maths and English

First Aid qualification or willingness

Driving licence

Health and safety knowledge (Desirable)

IWFM/BIFM membership desirable

Job description

Telford College is seeking an Estates Supervisor to oversee the Estates Assistants and Cleaning Team, ensuring a high-quality, responsive facilities service to staff and students. You will help deliver day-to-day operations, maintenance, and presentation of the College estate.

The role supports the development of new provision, including the proposed new campus from September 2026 and the Skills Shop from October 2026, and requires hands-on leadership, strong communication, and a practical