Estates & Facilities Coordinator

Centre for International Development and Training (CIDT); Wolverhampton; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Competitive salaries

Free on-site parking

Employee discounts

Job summary

Univers​ity of Wolverhampton is seeking an Estates & Facilities Coordinator for City Campuses. You will join the Facilities & Support Services Team to manage cleaning, caretaking and postal courier functions and ensure seamless service delivery across City Campuses.

You will coordinate operations with other facilities teams, support events such as open days, graduation and exams, and act as a change champion to foster innovation and a culture of excellent student experience.

Qualifications

• Experience in coordinating large teams and managing operational services.

Responsibilities

• Manage cleaning, caretaking and postal courier functions.
• Provide absence management support to HR and staff with complex needs.
• Act as change champion to transform service delivery and promote innovation.
• Collaborate with stakeholders to meet SLAs and KPIs and support student experiences (open days, graduation, exams, accommodation intake).

Job description

Estates & Facilities Coordinator

The Facilities Services department based in City Campuses are looking for an experienced and enthusiastic team member to join the Facilities & Support Services Team in the role of Coordinator.

You will deliver the service within the City Campuses and will manage the delivery of the operational services within cleaning, caretaking and postal courier functions whilst working closely with the other teams within Facilities to ensure seamless delivery across the services maintaining SLAs and KPIs reporting to City Campuses Key Accounts Buildings Manager directly.

You will fulfil the responsibilities of this role in consideration to combination of operational planning, effective execution, and a well-judged collaborative approach with all stakeholders, you will be involved in open days, graduation, exams and accommodation intake.

You will be managing large teams and will be the primary contact with HR undertaking absence management and supporting staff with complex needs.

You will be expected to act as a change champion within their area actively supporting the transformation of the service delivery provision, fostering innovation and creativity and supporting cultural change, promoting and developing an efficient and friendly approach to delivering department’s services in support of students’ positive experiences enhancements.

If you think that you would enjoy working in a student -facing environment this is the role for you.

We build teams of people from different heritages and lifestyles whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching, and student experience.

University of Wolverhampton Recruitment Statement

Freedom of Speech and Academic Freedom

The University of Wolverhampton recognises and protects the rights to freedom of speech and academic freedom, within the law.

We are committed to ensuring that lawful expression of ideas, beliefs and opinions — including those that may be controversial or unpopular — does not result in disadvantage in recruitment, employment or progression.

An offer of employment at the University of Wolverhampton will never be denied based on an individual’s lawful expression of their beliefs, ideas or opinions.

Equality, Diversity and Inclusion

• preventing unlawful discrimination and harassment.


• promoting equality of opportunity.


• fostering an inclusive environment where colleagues are treated with dignity and respect.

We strive to create a workplace in which colleagues have the confidence and freedom to be themselves, while working professionally and in accordance with equality legislation and University policies.

Guidance on AI-Assisted Applications

We recognise that applicants may use AI tools to support the preparation of your applications. However, submissions must reflect your own experience, achievements and motivations.

We want to understand what you personally bring to the role. Please ensure your application accurately represents your own voice and capabilities.

Flexible Working

We recognise the value of flexible working arrangements and are open to discussion wherever possible.

Your Benefits

• Competitive salaries


• Standard Life Pension scheme – with employer contribution of up to 12% to the University’s defined contribution scheme.


• Long Service Recognition – £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service.


• Free Will Writing Service – Complimentary will drafting for employees and their partners.


• IT & Mobile Discounts – EE Perk (20% off for family & friends) & software discounts.

Valuing You

• Generous Annual Leave (see table below)


• Flexible & Agile Working – Flexible and Hybrid working arrangements.


• Free On-site Parking – available across campuses.


• Cycle Benefits Scheme – Save up to 42% on a bike & accessories via salary sacrifice.


• Tusker Electric Vehicle Scheme – Electric cars via salary sacrifice.


• Employee Discounts – Savings on groceries, fashion, and entertainment.


• Travel Discounts – Up to 10% off holidays through Sodexo Circles.

Supporting Your Health & Wellbeing

• Wellbeing and Mental Health Support – 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service.


• Gym memberships discounts – at our Walsall Campus and discounts at WV Active sites in Wolverhampton.


• Eyecare Support – Free eVoucher for eye tests and glasses contribution.


• Flu Vouchers – Free flu vaccinations for staff.


• Paycare Health Benefit Plan – Covers optical, dental, physiotherapy, and personal accident insurance.


• Chaplaincy & Prayer Rooms – Access to multi-faith chaplaincy services.

Training and Development

• Staff Network and Inclusion – Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women's networks.


• Library Access – Staff have access to books and resources at our onsite libraries.


• Staff Scholarship Scheme – Funding for part‑time higher education, up to PhD level.


• Leadership and Management Development – Access to training opportunities to support you with advancing in your career.