Estates & Facilities Coordinator

Haig Housing; Greater London; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Pension

Private medical insurance

Holiday allowance

Life insurance

Training and development

Job summary

Haig Housing in London is seeking an organised Estates Administrator to support high-quality estates services across the portfolio. Reporting to the Estates Contract Manager, you will coordinate grounds maintenance, cleaning and tree management, ensuring works are completed to agreed standards.

The role covers handling enquiries, raising and monitoring works orders, maintaining records, coordinating contractors and site visits, producing reports, and assisting contract administration.

Qualifications

• Strong organisational skills and attention to detail.
• Customer-focused attitude with good communication abilities.
• Experience with property, housing or facilities management is beneficial.

Responsibilities

• Coordinate contracted services (grounds maintenance, cleaning, tree management).
• Raise and monitor works orders and keep accurate records.
• Coordinate contractors and site visits; monitor service performance and report findings.
• Support contract administration and produce periodic reports.
• Maintain good communication with residents, Housing Managers and Property Services teams.

Skills

Organisational skills

Customer service

Communication

Contract administration

Tools

Microsoft Office

Job description

Haig Housing in London is seeking an organised Estates Administrator to support high-quality estates services across the portfolio. Reporting to the Estates Contract Manager, you will coordinate grounds maintenance, cleaning and tree management, ensuring works are completed to agreed standards.

The role covers handling enquiries, raising and monitoring works orders, maintaining records, coordinating contractors and site visits, producing reports, and assisting contract administration.