Estates Contracts Lead: Hard FM & Supplier Performance

University of Worcester; Worcester; On-site; GBP 57,000 - 62,000; Full time

Benefits offered by this job

Annual salary up to £56,535

Potential to £61,759

42 days leave per year

Staff Retail Benefits Scheme

Cycle to Work Scheme

Tusker Car Leasing

Employee Assistance Programme

In-house training and development

Friendly, inclusive culture

Job summary

University of Worcester is seeking an experienced Estates Contracts Manager to lead the management and improvement of hard FM service delivery across campus sites.

Reporting to the Director of Capital Developments and Campus Infrastructure, you will work with Procurement to ensure effective contract procurement, performance monitoring, and continuous improvement in service performance.

Qualifications

• Experience in estates/contracts management
• Understanding of procurement processes and contract administration
• Knowledge of KPI and SLA management

Responsibilities

• Manage and monitor hard FM service contracts across campuses.
• Develop technical specifications and manage KPIs and SLAs for contracts.
• Collaborate with Procurement, Finance, Estates teams and external contractors to ensure compliant, high-quality services.

Job description

University of Worcester is seeking an experienced Estates Contracts Manager to lead the management and improvement of hard FM service delivery across campus sites.

Reporting to the Director of Capital Developments and Campus Infrastructure, you will work with Procurement to ensure effective contract procurement, performance monitoring, and continuous improvement in service performance.