Estates Hard Services Facilities Manager

University of Westminster; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

The University of Westminster is seeking an exceptional Estates Hard Services Facilities Manager to lead safe, compliant hard FM delivery across its London estate, spanning academic, commercial and residential buildings.

You will oversee planned and reactive maintenance, ensure statutory compliance and contractor performance, and drive service improvement, capital projects and sustainability initiatives in a complex multi-site environment.

Job description

The University of Westminster is seeking an exceptional Estates Hard Services Facilities Manager to play a leading role in delivering safe, compliant and customer-focused hard FM services across its extensive London estate.

Operating across academic, commercial and residential buildings, the University estate supports a vibrant community of students, colleagues and visitors and requires an innovative facilities professional capable of delivering high-quality technical services in a complex operational environment. Reporting to the Deputy Director of Estates (Facilities & Campus Services), this is a key role within the Estates leadership structure with responsibility for ensuring hard services are delivered effectively, efficiently and in line with statutory requirements.

The role is responsible for leading the delivery of technical facilities management services across a large and diverse estate, providing oversight of planned and reactive maintenance, statutory compliance, contractor performance and service improvement initiatives. The successful individual will work closely with project teams, internal stakeholders and external suppliers to ensure facilities services support the University's operational goals while delivering excellent customer outcomes. They will also contribute to capital projects, service transformation programmes and sustainability initiatives, helping to create environments that are safe, efficient and fit for the future.

The successful candidate will possess a strong background in Hard FM, building services, maintenance management or engineering within a complex multi-site environment. They will have a proven track record of delivering operational excellence, managing outsourced service providers and maintaining high standards of compliance and health and safety performance. Strong leadership, stakeholder engagement and commercial skills will be essential, together with the ability to drive continuous improvement and translate strategic objectives into practical operational outcomes.

The University offers an opportunity to join an ambitious Estates function at an exciting period of investment and development, where the successful candidate will have the opportunity to influence service delivery, improve the campus experience and contribute to the future direction of one of London's most distinctive university estates.

The candidate brochure can be viewed here: University of Westminster - Estates Hard Services Facilities Manager.

The closing date for applications is Sunday 13th September 2026. Interviews are scheduled for week commencing 28th September 2026.