Estates Co-ordinator (Helpdesk)

Loughborough College; Burton on the Wolds; On-site; GBP 24,000 - 29,000; Full time

Job summary

A regional educational institution in Burton on the Wolds is seeking an Estates Co-ordinator (Helpdesk) to join their dynamic team. This full-time role involves managing the Estates administration function and Helpdesk system, along with supporting the Estates Compliance Manager. The ideal candidate will possess strong management skills and a customer-focused approach. The institution promotes diversity and offers a comprehensive benefits package including a competitive pension scheme, flexible work arrangements, and generous leave entitlements.

Benefits

Competitive pension scheme

Cycle-to-work scheme

On-site parking

Access to healthcare scheme

Up to 25 days annual leave per year

Generous Maternity/Paternity pay

Qualifications

• Proven experience in helpdesk management and administration.
• Strong communication skills and team leadership experience.
• Ability to work under pressure while maintaining a customer-focused approach.

Responsibilities

• Manage and monitor the Estates administration function and Helpdesk system.
• Support the Estates Compliance Manager with operational tasks.
• Maintain a safe and inspiring environment for learners and staff.

Skills

Customer focused

Proactive

Management and monitoring

Job description

Estates Co-ordinator (Helpdesk)

Loughborough College

Loughborough – 41 minutes ago

Job Type: Full-time, Permanent

Salary: £28,881 Per Annum

Closing Date: Wednesday, 7th January 2026

The Estates department are looking for a proactive and customer focused Estates Helpdesk Supervisor to join their dynamic team. The post holder will provide the management and monitoring of the Estates administration function and Helpdesk system while supporting the Estates Compliance Manager. The Estates team is committed to excellence and innovation, providing a safe, comfortable and inspiring environment for teaching and learning.

As we continue to grow, we are seeking maternity cover from a dedicated Contractor Control Officer to ensure smooth operations and compliance with contractor agreements. The hours for this role are 9am to 5pm, Monday to Friday, 37.5 hours per week.

We consistently invest in providing learners and employees with an outstanding modern facilities and resources. Loughborough College Group strives to attract, develop and retain the best people with a motivating and inclusive workplace where talent is recognised. We promote diversity and inclusion, achieving the Investor in Diversity award and encouraging under-represented applicants.

We are a disability confident employer and welcome everyone to consider joining our journey.

We also offer a generous benefits package including:

• A competitive pension scheme
• Cycle-to-work scheme
• On-site parking
• Access to healthcare scheme
• Up to 25 days annual leave per year
• Additional annual leave available
• Generous Maternity/Paternity pay
• Opportunities for volunteering within local community and charities

We offer family-friendly, inclusive policies, flexible work arrangements and agile working where possible. We provide staff forums, sustainability working groups, diversity steering groups, and support for mental health and well-being.

Please note, all applicants will be subject to an enhanced DBS check.

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