Estates Assistant (Float)

University of Bristol; West of England; On-site; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Generous pension scheme

Staff discounts

Development opportunities

Flexible working environment

Job summary

The University of Bristol is seeking a Float Estates Assistant within Campus Operations. You will work across campus sites, performing reception duties, post handling, room bookings, and compliance checks.

The role requires flexibility with shifts, a mix of early starts and late finishes, and a hands-on approach to maintain high standards. 35 hours per week, Mon–Fri, with featured duties across multiple locations.

Qualifications

• Previous experience in a customer-focused environment.
• Strong IT skills including Outlook, Excel and Word.
• Excellent communication skills; polite, welcoming and empathetic.

Responsibilities

• Reception duties and handling inquiries from staff, students and the public.
• Delivery, collection and sorting of post; monitoring room bookings.
• Carrying out compliance checks and testing; assisting with waste removal.

Skills

Customer service

Interpersonal skills

Communication

Team player

Tools

Outlook

Excel

Word

Job description

The role

Within our Campus department we are currently looking for a new enthusiastic and motivated (Float) Estates Assistant to join our team. The role is critical to the functioning of our estates and in ensuring that all students, visitors, and occupiers receive a professional service. You will be required to work both as part of a team and independently to meet the University's high standards. This role varies with the typical estates assistant role as flexibility is essential in terms of shift timing and location as you will be located where is most needed for operations.

What will you be doing?

As an Estates Assistant within Campus Operations at Clifton Campus, you will have the opportunity to work across a variety of buildings within our estate, gaining valuable experience in different environments. The role involves a diverse range of responsibilities, including reception duties, the delivery, collection and sorting of post, monitoring room bookings, and carrying out compliance checks and testing.

You will also undertake general operational and manual handling tasks, such as setting up rooms for meetings and events, assisting with waste removal where required, and ensuring that building entrances, pathways and steps are maintained to a high standard of cleanliness and presentation. This is a varied, hands-on role that plays a key part in supporting the smooth day-to-day operation of the campus.

You will deal with a wide range of enquiries from university staff, students, and members of the public, giving the most efficient and accurate help and advice in a friendly, calm, and welcoming manner. As the 'face' of the University, you will provide a positive experience to everyone you encounter.

Working pattern: 35 hours per week, Mon - Fri, with a variable shift pattern including early starts (0600) and late finishes (midnight), covering multiple locations, so flexibility is essential.

You should apply if

You have previous experience in a customer-focused environment. You will be a people person who is positive, helpful, and caring.

You will have good IT skills, including using Outlook, Excel, and Word. In addition to your experience, you will have strong communication skills, including the ability to be polite, welcoming, and empathetic to all.

Benefits of working for the University

• 25 days of bookable annual leave per year plus 7 University closure days


• Automatic entry to a generous pension scheme


• Inclusive culture, valuing the diversity of thought, beliefs, and background.


• Staff discounts including annual bus fares, University gym and cycle to work scheme.


• Opportunities to build your skills and to progress your career.


• Supportive and rewarding working environment.

Additional information

This advert will close at 23:59 UK time on: Sunday 20th September

For informal queries please contact:

Warren Eyles (Assistant Operations Manager) on [e-mail]

Our strategy and mission

We recently launched ourstrategy to 2030 tying together our mission, vision and values.

Available documents

• Further Particulars - Campus Division.pdf


• Job Description - Estates Assistant (Float).pdf

£24,685 to £26,093. Grade D, per annum