Estates Administrator and Reporting Officer

Bolton Council

Bolton

On-site

GBP 29,000 - 32,000

Full time

3 days ago
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Benefits offered by this job

Exclusive rewards & benefits
Pension scheme
Generous annual leave

Job summary

Bolton Council is seeking an experienced Estate Administrator and Reporting Officer to support the estates team and property managers responsible for the corporate and commercial investment estate. You will manage data entry across the council's property management system and assist with recording leases, deeds, tenure records and disposals.

You will produce accurate reports, handle inquiries from tenants and external customers, and help improve data quality and workflow across the Corporate

Qualifications

  • GCSEs (or equivalent)
  • Experience with databases, case management systems or property information systems
  • Ability to interpret leases, deeds and tenure records and disposals

Responsibilities

  • Maintain and update the property management and case management system
  • Data entry to support performance of land and property assets
  • Produce meaningful reports and management information
  • Respond to enquiries from stakeholders including tenants and landlords

Skills

Data entry
Administrative skills
Analytical skills
Customer service
Communication

Education

GCSEs or equivalent

Tools

Databases
Case management systems
Property management system

Job description

Grade E scp 11 £29,071 to scp 17 £32,046
Contract: permanent
Hours: 37 per week
Essential qualification: GCSEs (or equivalent), Grade 5 and above in English and Maths, or equivalent proficiency
Interview date: TBC
For further information about this role, contact: Mark.howells@bolton.gov.uk

Unfortunately, we are unable to offer sponsorship for this role.

Artificial Intelligence (AI)
Please read the detailed information at the bottom of this advert before you make an application as it may be rejected if we detect AI use.

Ask us about flexible working options to fit with your work/life balance - #HappytoTalkFlexible

The Role

Bolton Council is transforming its estate to meet the needs of our workforce and communities. We are looking for an experienced Estate Administrator and Reporting Officer to support the estates team and property managers responsible for the delivery and management of the corporate and commercial investment estate.

This role is responsible for maintaining and updating the Council’s property management and case management system through accurate data entry and supporting the effective management of land and property assets through data reporting.
You will be responsible for data entry to the Council’s property management and case management system, to support and improve the performance of the Council’s land and property assets and associated property services, including the interpretation of property-related documentation such as leases, deeds, and tenure records and disposals to ensure correct and consistent information is recorded on the property management system.

About You

We are looking for a highly organised and proactive individual with excellent attention to detail and a strong commitment to maintaining accurate records and delivering high-quality customer service.

You will have experience of working with databases, case management systems or property-related information systems, ensuring data is recorded accurately and consistently. You will be confident interpreting and managing detailed information, including property-related documentation such as leases, deeds, tenure records and disposal information.

You will possess strong administrative and analytical skills, with the ability to produce meaningful reports and management information to support decision-making. You will be comfortable responding to enquiries from a range of stakeholders, including colleagues, tenants, landlords and external customers.

The successful candidate will be able to work effectively as part of a team, supporting Estates and Legal Services colleagues to maintain accurate asset and project records. You will also have experience of processing financial transactions, including raising purchase orders, managing invoices and monitoring outstanding actions.

We are seeking someone who is adaptable and keen to contribute to service improvement. You will be confident learning and supporting new systems and processes, helping to improve data quality, streamline workflows and enhance service delivery across the Council's property functions.

Most importantly, you will be motivated, customer-focused and able to manage a varied workload, using your initiative to support the effective management of the Council's land and property assets and the wider Corporate Property Service

About Us

This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.

Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.

For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact recruitment@bolton.gov.uk

Supporting Documents
  • Documents for Right to Work
  • Staff Benefits
  • Our Values & Behaviours
  • Job description and person spec
  • Top Tips
  • Privacy Notice
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