Administrator- Family Time

Bolton Council; Farnworth; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Flexible working options

Job summary

Bolton Council is recruiting an Administrator to join the Family Time Service. You will support day-to-day operations, coordinate meetings, handle enquiries, manage records and upload documents to Liquid Logic, playing a key part in keeping the service running smoothly and ensuring high-quality support for children and families.

You will be an organised, adaptable administrator with strong IT and communication skills, able to work both within a team and independently.

Qualifications

• NVQ Administration Level 2 or equivalent OR proven experience in an office environment.
• Strong IT and administrative skills including Word, Excel and Outlook.
• Excellent communication and customer service abilities.

Responsibilities

• Coordinate meetings and room bookings for the family time service.
• Respond to enquiries from families and professionals and manage inboxes.
• Maintain records and trackers and upload documents to Liquid Logic.
• Ensure information is processed accurately and efficiently.
• Work closely with managers and family time staff to support day-to-day operations.

Skills

Organised

Adaptable

Communication skills

Customer service

Teamwork

Attention to detail

Education

NVQ Administration Level 2

Tools

Word

Excel

Outlook

Job description

Grade C scp 5 £26,427 to scp 6 £26,847
Contract: fixed term 12 months
Hours: 37 per week
Essential qualification: NVQ Administration Level 2 or equivalent OR proven experience of working in an office environment
Interview date: TBC
For further information about this role, contact: [e-mail]

Unfortunately, we are unable to offer sponsorship for this role.

Artificial Intelligence (AI)
Please read the detailed information at the bottom of this advert before you make an application as it may be rejected if we detect AI use.

Ask us about flexible working options to fit with your work/life balance - #HappytoTalkFlexible

The Role

We have an exciting opportunity for an Administrator to join our Family Time Service and become part of the Bolton Family. Our service supports children in care to maintain important relationships with their parents, carers and extended family through supervised family time sessions.
You will play a vital role in supporting the smooth day-to-day running of the service. Working closely with managers and family time staff, you will coordinate meetings and room bookings, respond to enquiries from families and professionals, manage inboxes, maintain records and trackers, upload documents to Liquid logic, and ensure information is processed accurately and efficiently.
As part of a friendly and committed team, you will help us deliver a high-quality service that makes a real difference to children and families.

About You

You will be an organised and adaptable administrator with excellent communication and customer service skills. You will enjoy working as part of a team while also managing your own workload effectively.
You will have strong IT and administrative skills, be confident using systems such as Word, Excel and Outlook, and have a keen eye for detail. Most importantly, you will be committed to supporting colleagues and helping us provide the best possible service for children and families

About Us

This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.

Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.

For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact [e-mail]

Supporting Documents

• job description and person spec
• Our Values & Behaviours
• Documents for Right to Work
• Staff Benefits
• Top Tips
• Privacy Notice