Estate Technician: Voids Grounds & Customer Care

Sanctuary Group; Sheffield; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

25 days annual leave

Pension

Life Assurance

Employee Advice Service

Cycle to Work

Wellbeing support

Employee discounts

Staff Networks

Salary progression

Job summary

Sanctuary Group in Sheffield is seeking an Estate Technician to join the Voids team covering Yorkshire and Nottinghamshire. The role includes clearing and final clearance for void properties to lettable standards, plus grounds maintenance and garden work.

The ideal candidate will adapt to changing demands and work in a customer-focused environment. Training will be provided, and a full UK manual driving licence is required to operate company vehicles.

Qualifications

• NVQ 2 in Horticulture or equivalent and willing to work towards
• BICS certification or equivalent
• PA1–PA6 pesticide certification or willing to work towards
• Driving licence (full UK manual) to drive company vehicle
• Excellent interpersonal and customer care skills
• Knowledge of health and safety regulations

Responsibilities

• Undertaking grounds maintenance duties
• Assisting with general cleaning and clearing of communal areas within Voids properties
• Completing daily work records and maintaining stock levels
• Responding positively to complaints and breakdowns in service delivery to meet customer expectations
• Ensuring tools and equipment are kept in a usable condition
• Working with customers to resolve issues and improve services
• Providing accurate information and updates on the progress of allocated work

Skills

Interpersonal skills

Health & safety knowledge

Full UK manual driving licence

Education

NVQ 2 in Horticulture (or equivalent)

British Institute Certificate in Cleaning Services (BICS)

Pesticide Application PA1–PA6

Job description

Sanctuary Group in Sheffield is seeking an Estate Technician to join the Voids team covering Yorkshire and Nottinghamshire. The role includes clearing and final clearance for void properties to lettable standards, plus grounds maintenance and garden work.

The ideal candidate will adapt to changing demands and work in a customer-focused environment. Training will be provided, and a full UK manual driving licence is required to operate company vehicles.