Estate Operative

Rendall & Rittner; Greater London; Sur place; GBP 21 000 - 25 000; Plein temps

Avantages offerts par ce poste

Training opportunities

Holiday allowance

Pension scheme

Employee assistance programme

Team uniform

Résumé du poste

Rendall & Rittner is seeking an on-site Estates Concierge-style role in West London to maintain pristine communal areas and support residents daily. You will perform cleaning, caretaking and light maintenance while working with onsite teams and contractors to uphold five-star standards.

Key responsibilities include responding to resident requests, ensuring safety procedures, and contributing to smooth operations across a premium site near White City and Wood Lane stations.

Qualifications

• Experience in estates, facilities, housekeeping, hospitality or leisure environments.
• Familiarity with cleaning equipment and safe waste handling.
• Knowledge of health and safety practices and hazard reporting.

Responsabilités

• Carry out cleaning, waste management and caretaking across communal areas.
• Inspect and report defects, assist minor repairs or arrange contractor access.
• Assist residents, answer queries and guide to appropriate support.
• Set up and reset shared spaces and back‑of‑house areas to standard.

Connaissances

Cleaning experience

Health & safety awareness

Customer service

Teamwork

Communication

Outils

Radios/handheld devices

Basic maintenance tools

Description du poste

Join a landmark West London neighbourhood delivering up to 1,465 new homes, where life runs through 39,000 sq ft of exceptional residents amenities. From lounges and cinemas to pools and a Health Club with virtual golf, this is a hospitality-grade setting with a constant buzz. The development sits beside White City and Wood Lane Underground stations, bringing a diverse community, frequent visitors and a fast-paced, high-standard environment to support every day.

ROLE EXPECTATIONS

You will be the visible, proactive face of the estate, keeping communal areas pristine, welcoming residents and supporting the smooth running of daily operations. You will complete cleaning, caretaking and minor maintenance tasks, respond to requests, and work closely with onsite teams and contractors to maintain five-star standards.

WHAT SUCCESS LOOKS LIKE

Residents feel welcomed, listened to and confident that issues are resolved promptly. Communal areas, facilities and back-of-house spaces are consistently clean, safe and well-presented. Tasks are completed on time with clear updates logged and escalations made when needed. Health and safety procedures are followed precisely, with hazards identified and addressed early. You collaborate seamlessly with the concierge, management and contractors to keep the estate running smoothly. You spot opportunities to improve standards and take initiative to make them happen.

HOW YOU'LL SPEND MOST OF YOUR TIME

Carrying out scheduled cleaning, waste management and caretaking across internal and external communal areas. Conducting regular inspections, reporting defects and supporting minor repairs or arranging contractor access. Assisting residents courteously, answering queries and signposting to the right support. Setting up and resetting shared spaces, plant rooms and back-of-house areas to agreed standards. Monitoring health and safety, completing checklists and ensuring safe systems of work are followed. Supporting deliveries, keys, storage areas and general logistics to keep operations efficient.

You take pride in high standards and notice the details others miss. You are friendly, approachable and calm under pressure, with a can-do attitude. You enjoy active, hands and being on your feet around a large, premium site. You communicate clearly, work well in a team and follow through on commitments. You are reliable, punctual and comfortable working early shifts over Wednesday to Sunday.

EXPERIENCE THAT HELPS

Experience in estates, facilities, housekeeping, hospitality or leisure environments. Familiarity with cleaning equipment, safe waste handling and basic maintenance tasks. Knowledge of health and safety practices, including risk awareness and hazard reporting. Experience supporting residents or customers in busy, service-led settings. Confidence using radios, handheld devices or basic systems to log tasks and updates.

JOB BENEFITS

• subject to development
• Fully funded training and development opportunities
• Access to discounts across travel, retail, fitness and entertainment
• 20 days holiday plus bank holidays
• Enrolment into the Rendall & Rittner pension scheme
• Employee assistance programme supporting family, health, money and work
• Employee referral scheme
• Team uniform

ABOUT RENDALL & RITTNER

Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.

HOW WE HIRE

Initial conversation with our talent team Interview focused on your site standards, customer service, health and safety awareness and teamwork We aim to complete the process within two to three weeks and communicate clearly throughout.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. Appointment is subject to a valid DBS check.

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