Estate Administrator

Rendall & Rittner; Greater London; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

20 days holiday

Pension scheme

Employee assistance programme

Employee referral scheme

Team uniform

Training and development opportunities

Discounts across travel, retail, and娱乐

Job summary

Rendall & Rittner is seeking an Estate Administrator for a 12‑month FTC at the St George Wharf development in Vauxhall. You will be the first point of contact for residents, visitors and contractors, handling enquiries and coordinating repairs from a busy on-site office.

Daily duties include maintaining records, processing invoices and purchase orders, and supporting the on‑site team to ensure smooth operation. The role offers a structured schedule, pension, and development opportunities.

Qualifications

• Experience in a front-of-house, facilities, residential or property management environment.
• Working knowledge of contractor coordination, permits to work or H&S administration.
• Familiarity with raising POs, processing invoices or supporting budget tracking.
• Experience using property or facilities management software and Microsoft 365.
• Producing clear resident communications, notices or meeting minutes.

Responsibilities

• Be the first point of contact for residents, visitors and contractors from a busy on-site office.
• Coordinate repairs, raise and close work orders, and track actions to completion.
• Maintain development records, compliance logs, permits, H&S files and insurance docs.
• Support purchase orders, invoice processing and basic budget administration.
• Prepare notices and resident communications in line with brand standards.
• Assist with site inspections, meeting minutes and follow-up action plans.

Job description

DEVELOPMENT DETAILS

You’ll be based at a landmark riverside development in Vauxhall, part of a vibrant seven‑acre regeneration that brings together 1,187 homes, bustling amenities and a welcoming resident community. The setting is dynamic and fast‑paced, with river views, landscaped courtyards and a steady flow of visitors and contractors. With Vauxhall station just minutes away, you’ll enjoy excellent Victoria line and National Rail connections and a front‑row seat to London living.

ESTATE ADMINISTRATOR (12 Month FTC)

• Rendall & Rittner
• £33,000
• St George Wharf, Vauxhall - SW8 2FH
• Mon - Fri 0900 - 1730

DEVELOPMENT DETAILS

You’ll be based at a landmark riverside development in Vauxhall, part of a vibrant seven‑acre regeneration that brings together 1,187 homes, bustling amenities and a welcoming resident community. The setting is dynamic and fast‑paced, with river views, landscaped courtyards and a steady flow of visitors and contractors. With Vauxhall station just minutes away, you’ll enjoy excellent Victoria line and National Rail connections and a front‑row seat to London living.

ROLE EXPECTATIONS

You will be the first point of contact for residents, visitors and contractors, providing calm, friendly and efficient support from a busy on‑site office. You’ll coordinate repairs, manage documentation, keep systems up to date and work closely with the on‑site team and Property Manager to ensure the development runs smoothly.

What Success Looks Like

• Residents receive timely, accurate and courteous responses, with issues resolved or escalated effectively.
• Office systems, records and compliance documents are impeccably maintained and easy to audit.
• Communication flows seamlessly between residents, contractors and the on‑site team.
• Contractor visits are scheduled, tracked and completed with minimal disruption to residents.
• Service charge, invoice and purchase order queries are handled quickly and correctly.
• The front‑of‑house experience reflects a professional, welcoming and solutions‑focused culture.

How You'll Spend Most Of Your Time

• Handling resident enquiries by phone, email and in person, logging and tracking actions to completion.
• Raising, updating and closing work orders; coordinating contractors and access arrangements.
• Maintaining development records, compliance logs, permits, H&S files and insurance documentation.
• Supporting purchase orders, invoice processing and basic budget administration.
• Preparing notices, newsletters and resident communications in line with brand standards.
• Assisting with site inspections, meeting minutes and follow‑up action plans.

Who This Role Is For

• You take pride in delivering excellent customer service and build trust through clear, empathetic communication.
• You’re highly organised, comfortable juggling priorities and keeping meticulous records.
• You stay composed under pressure, solving problems proactively and knowing when to raise.
• You’re a team player who collaborates well with site staff, contractors and central support teams.
• You are confident using office software and management systems and keen to learn new tools.

Experience That Helps

• Experience in a front‑of‑house, facilities, residential or property management environment.
• Working knowledge of contractor coordination, permits to work or H&S administration.
• Familiarity with raising POs, processing invoices or supporting budget tracking.
• Experience using property or facilities management software and Microsoft 365.
• Producing clear resident communications, notices or meeting minutes.

What We Offer

• 20 days holiday plus bank holidays
• Enrolment into the Rendall & Rittner pension scheme
• Employee assistance programme supporting family, health, money and work
• Employee referral scheme
• Team uniform* subject to development
• Fully funded training and development opportunities
• Access to discounts across travel, retail, fitness and entertainment

About Rendall & Rittner

Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.

How We Hire

• Initial conversation with our talent team
• Interview focused on customer service, organisation and accuracy, communication, systems proficiency and scenario‑based problem solving

We aim to complete the process within two to three weeks and communicate clearly throughout.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

Appointment is subject to a valid DBS check.