Estate Manager

RENDALL & RITTNER LIMITED; Hythe; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

25 days holiday

Pension scheme

Employee assistance programme

Employee referral scheme

Team uniform

Training & development

Discounts across travel, retail, and娱乐

Job summary

Rendall & Rittner is seeking an Estate Manager to lead on-site operations at Hythe Marina Village, ensuring safety, high maintenance standards and exceptional customer care for residents. The role emphasizes proactive problem-solving, contractor oversight and strong service charge management.

Based in Hythe, this position offers a structured, front-of-house leadership role with a focus on safety, compliance and high standards of presentation across a coastal community.

Qualifications

• You're a people-focused leader who communicates clearly and builds trust quickly.
• You're organised, detail-driven and comfortable prioritising in a fast-moving environment.
• You take ownership, solve problems proactively and follow through on commitments.
• You value safety, sustainability and high presentation standards in every decision.
• You thrive in a visible, front-of-house role where no two days are the same.

Responsibilities

• Leading the on-site operation to ensure the development is safe, well-maintained and run with exceptional customer care.
• Engaging with residents, overseeing contractors and conducting planned maintenance.
• Managing budgets, service charges and reporting with accurate records and compliance checks.
• Scheduling inspections, briefing contractors and ensuring health, safety and fire safety tasks are completed.

Job description

Description

ESTATE MANAGER

• Rendall & Rittner up to £38,000 per annum Hythe Marina Village - SO45 6DY Mon-Fri 09:00- 17:30

DEVELOPMENT DETAILS

Set within a contemporary waterside community in the Hythe Marina area, you'll be at the heart of coastal living where boats, boardwalks and sea air shape the day. Residents enjoy a peaceful marina-side environment with scenic views, moments from the New Forest and with easy links to Southampton's amenities. It's a friendly, close-knit setting where high standards, safety and service create a calm, well-run place to live.

ROLE EXPECTATIONS

You will lead the on-site operation, ensuring the development is safe, well-maintained and run with exceptional customer care. Your days will blend resident engagement, contractor oversight, building compliance checks and proactive maintenance planning. You'll be the trusted point of contact, solving problems before they escalat[e] and keeping everything running smoothly.

WHAT SUCCESS LOOKS LIKE

• Residents feel listened to, well-informed and confident in the management of their homes.
• The estate presents immaculately, with issues identified early and resolved promptly.
• Compliance actions are completed on time with clear, accurate records and zero avoidable breaches.
• Contractors deliver to specification, on budget and with strong health and safety performance.
• Service charge spend is well-managed, with value-for-money evidenced and communicated.
• Incidents are handled calmly and professionally, with thorough reporting and learnings applied.

HOW YOU'LL SPEND MOST OF YOUR TIME

• Conducting regular estate inspections, logging actions and following through to completion.
• Building strong relationships with residents, responding to queries and communicating updates.
• Scheduling, briefing and overseeing contractors and planned preventive maintenance.
• Managing health, safety and fire safety tasks, including checks, drills and documentation.
• Administering budgets, raising purchase orders and supporting service charge forecasting.
• Preparing reports, maintaining accurate records and collaborating with the wider Rendall & Rittner team.

WHO THIS ROLE IS FOR

• You're a people-focused leader who communicates clearly and builds trust quickly.
• You're organised, detail-driven and comfortable prioritising in a fast-moving environment.
• You take ownership, solve problems proactively and follow through on commitments.
• You value safety, sustainability and high presentation standards in every decision.
• You thrive in a visible, front-of-house role where no two days are the same.

EXPERIENCE THAT HELPS

• Managing residential or mixed-use estates
• Overseeing contractors, planned maintenance and health and safety routines.
• Handling budgets, invoicing and basic financial reporting.
• Working with residents, leaseholders or customers in a service-led setting.
• Using property management or CAFM systems to plan, track and report work.

WHAT WE OFFER

• 25 days holiday plus bank holidays
• Enrolment into the Rendall & Rittner pension scheme
• Employee assistance programme supporting family, health, money and work
• Employee referral scheme
• Team uniform* subject to development
• Fully funded training and development opportunities
• Access to discounts across travel, retail, fitness and entertainment

ABOUT RENDALL & RITTNER

Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.

We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.

HOW WE HIRE

• Initial conversation with our talent team
• Interview focused on your leadership approach, resident service, compliance oversight and estate operations

We aim to complete the process within two to three weeks and communicate clearly throughout.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.