Estate Officer

Sheffield City Council HQ; Sheffield; On-site; GBP 21,000 - 26,000; Full time

Job summary

Sheffield City Council is seeking an Estate Officer to support the Housing and Neighbourhoods Service in delivering quality housing services. The role involves maintaining communal areas, liaising with residents, and ensuring safety and cleanliness across estates.

Based in Sheffield’s North-East and Central Area, the post requires driving and the ability to work under pressure while meeting targets and maintaining records using handheld devices.

Qualifications

• Basic numeracy and literacy skills are required.

Responsibilities

• Estate / block cleaning and maintenance of communal areas.

Skills

Communication skills

Teamwork

Customer service

Numeracy

Literacy

IT literacy

Driving licence

Tools

Handheld devices

Job description

Location: The role will be based in the Sheffield North-East and Central Area of the city and of the city however you could expect to work in any Neighbourhood Team, should the need arise.

An exciting opportunity has arisen for an Estate Officer to join the Housing and Neighbourhoods Service within Sheffield City Council.

We are looking for Estate Officer to work as part of Sheffield City Council's Housing and Neighbourhood Service, supporting the delivery of a quality Housing Service

Are you highly motivated, enthusiastic and keen to assist the residents of Sheffield in keeping the communal areas of blocks of flats clean and safe?

Are you a real people person?

Able to work as part of a team?

Are you hard working and have good communication skills and deliver excellent customer care?

You will need to show a basic understanding of numeracy and literacy skills and will, use IT equipment to record your work.

You will need a full driving licence

You will need to have the ability to work under pressure, meeting targets and deadlines, maintaining accurate records and operating within policy and procedures with good administration skills.

We are committed to fairness and social justice and welcome applications from everyone. We value our diverse workforce and aim to work together to make the most of our differences. Under the Two Ticks Scheme, disabled applicants who meet the essential criteria of this job, are guaranteed an interview.

To carry out the policies of Sheffield City Council as they relate to estate services in adesignated area Of the City.

With a Strong emphasis On quality, customer care, consultation, and teamwork, to deliver estate officer services within an area of the City within clearly established and monitored targets and standards.

Under the supervision of the Lead Estate Officer or Senior Estate Management Officer the post holder will carry out some or all the estate officer services Of the Area Team, for

• estate / block cleaning
• clearing blocked refuse chutes and ensuring bin rooms clean/clear.
• rubbish collection and disposal.
• delivery Of mail
• graffiti removal
• liaison with tenants
• repairs reporting and post inspection of communal repairs.
• production of written and verbal reports as required.
• undertaking minor communal repairs
• weeding and shrub pruning to communal areas
• undertaking driving duties and use Of machinery
• maintaining tools and equipment
• emptying dry stores and disposal of contents
• maintaining accurate records Of work completed using handheld technology.

Under the supervision of the Lead Estate Officer or Senior Estate Management Officer to contribute to the development of the local community in partnership with other public and private agencies, relevant local groups, and organisations, with particular regard to estates services.

Please contact Chris Wilson 07833400851 or John Dixon on 01142390000

We are investing in our workforce and are promoting opportunities to our under‑represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. Sometimes, if lots of people apply, we might not be able to interview everyone who qualifies for the Guarantee. In these cases, we'll interview the candidates who best meet the essential criteria for the job.

Full‑time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Read about the new job evaluation process to be introduced at Sheffield City Council.

We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.