Estate Assistant

The Guinness Partnership; Crawley; On-site; GBP 18,000 - 24,000; Full time

Job summary

The Guinness Partnership is seeking an Estate Assistant to join our Estates Team, working across Crawley and surrounding areas on a full-time, permanent basis. You will perform gardening, grounds maintenance and cleaning of communal areas, helping to keep outdoor spaces tidy, welcoming and well cared for.

As the on-site representative for Guinness, you will build positive relationships with residents, colleagues and contractors, and report issues to help maintain safe, attractive communities.

Qualifications

• Proven professional experience of delivering grounds maintenance across a variety of sites.
• Experience and knowledge of lawn, shrub and plant care.
• Proven experience of achieving high levels of customer satisfaction.
• Ability to carry out physical tasks within Health & Safety guidelines.
• Ability to work effectively within a team and with minimal supervision.
• Knowledge of Health & Safety legislation, including COSHH and PPE.

Responsibilities

• Carry out gardening, grounds maintenance and cleaning of internal communal areas.
• Ensure outdoor spaces are tidy, welcoming and well cared for.
• Build positive relationships with residents, colleagues and contractors.
• Report responsive repairs, fly-tipping, graffiti and safeguarding concerns to help maintain safe communities.

Skills

Grounds maintenance

Customer service

Team player

Health & safety

Tools

PPE knowledge

Job description

Job Description

The Estates Team play a key role in delivering a great resident experience. They work hard to provide high-quality estate services, covering mainly gardening, grounds maintenance and cleaning.

We have an opportunity for an Estate Assistant to join our dedicated team, working across Crawley and surrounding areas on a full-time, permanent basis.

In this role, you will carry out high-quality gardening, grounds maintenance, and the cleaning of internal communal areas. You will ensure all work meets the agreed standards, helping to keep our outdoor spaces tidy, welcoming and well cared for.

As the on-site representative for Guinness, you will build positive relationships with residents, colleagues, and contractors. You will also report responsive repairs, fly-tipping, graffiti, and any safeguarding concerns to help us maintain safe, attractive communities.

What We Are Looking For

We are a resident-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant or Ground Maintenance Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate:

• Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.
• Experience and knowledge of lawn, shrub and plant care.
• Proven experience of achieving high levels of customer satisfaction.
• Ability to carry out physical tasks within Health & Safety guidelines.
• Ability to work effectively within a team and without high levels of supervision.
• Knowledge of Health & Safety legislation, Including COSHH and PPE.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

About Us

The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.