Estate Assistant

The Guinness Partnership; Greater London; On-site; GBP 21,000 - 26,000; Full time

Job summary

The Guinness Partnership is seeking an Estate Assistant to join our Estates Team, covering Stoke Newington, Kings Cross and surrounding areas. The role is full-time (35 hours per week) with on-site duties including gardening, grounds maintenance and cleaning of communal areas.

You will act as the on-site representative, building positive relationships with residents, colleagues and contractors, and report repairs and safety concerns to help maintain safe, attractive communities.

Qualifications

• Proven professional experience delivering grounds maintenance across various sites and garden types.
• Experience and knowledge of lawn, shrub and plant care.
• Proven experience achieving high levels of customer satisfaction.
• Ability to carry out physical tasks within Health & Safety guidelines.
• Ability to work effectively within a team and with limited supervision.
• Knowledge of Health & Safety legislation, including COSHH and PPE.

Responsibilities

• Perform high-quality gardening and grounds maintenance across assigned sites.
• Clean internal communal areas to the required standards.
• Keep outdoor spaces tidy, welcoming and well cared for.
• Act as on-site Guinness representative and build positive relationships with residents, colleagues and contractors.
• Report responsive repairs, fly-tipping, graffiti and safeguarding concerns.

Skills

Grounds maintenance

Garden care

Customer service

Health & Safety

Teamwork

COSHH & PPE

Job description

Job Description

The Estates Team play a key role in delivering a great resident experience. They work hard to provide high-quality estate services, covering mainly gardening and grounds maintenance.

We have an opportunity for an Estate Assistant to join our dedicated team, working across the Stoke Newington, Kings Cross and surrounding areas on a full-time, permanent basis, working 35 hours per week.

In this role, you will carry out high-quality gardening, grounds maintenance, and the cleaning of internal communal areas. You will ensure all work meets the agreed standards, helping to keep our outdoor spaces tidy, welcoming and well cared for.

As the on-site representative for Guinness, you will build positive relationships with residents, colleagues, and contractors. You will also report responsive repairs, fly-tipping, graffiti, and any safeguarding concerns to help us maintain safe, attractive communities.

A full UK driving licence is required for this role.

What We Are Looking For

We are a resident-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant or Ground Maintenance Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate:

• Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.
• Experience and knowledge of lawn, shrub and plant care.
• Proven experience of achieving high levels of customer satisfaction.
• Ability to carry out physical tasks within Health & Safety guidelines.
• Ability to work effectively within a team and without high levels of supervision.
• Knowledge of Health & Safety legislation, Including COSHH and PPE.

About Us

The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.