Estate Assistant

LGBT Jobs; Crawley; On-site; GBP 18,000 - 23,000; Full time

Job summary

The Guinness Partnership is seeking an Estate Assistant to join our team in Crawley and surrounding areas. You will carry out gardening, grounds maintenance and cleaning across site locations to maintain attractive, safe communities.

You will be the on-site representative for residents, delivering high standards of customer service while adhering to health and safety guidelines. A proactive, team-oriented approach is essential.

Qualifications

• Experience delivering grounds maintenance across multiple sites.
• Experience caring for lawns, shrubs and plants.
• Proven ability to achieve high levels of customer satisfaction.
• Ability to perform physical tasks within Health & Safety guidelines.
• Able to work well in a team with minimal supervision.

Responsibilities

• Carry out high-quality gardening and grounds maintenance across Crawley and surrounding areas.
• Clean internal communal areas to meet agreed standards.
• Report issues, safeguarding concerns and repairs as required.
• Liaise with residents, colleagues and contractors to support community estates.

Skills

Customer service

Grounds maintenance

Gardening

Cleaning

Health & Safety

Job description

Estate Assistant role in Crawley and surrounding areas

Responsibilities include gardening, grounds maintenance, and cleaning

Requirement for customer service skills and physical task ability

The Estates Team play a key role in delivering a great resident experience. They work hard to provide high-quality estate services, covering mainly gardening, grounds maintenance and cleaning.

We have an opportunity for an Estate Assistant to join our dedicated team, working across Crawley and surrounding areas on a full-time, permanent basis.

In this role, you will carry out high-quality gardening, grounds maintenance, and the cleaning of internal communal areas. You will ensure all work meets the agreed standards, helping to keep our outdoor spaces tidy, welcoming and well cared for.

As the on-site representative for Guinness, you will build positive relationships with residents, colleagues, and contractors. You will also report responsive repairs, fly-tipping, graffiti, and any safeguarding concerns to help us maintain safe, attractive communities.

What we are looking for

We are a resident-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant or Ground Maintenance Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate:

• Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.
• Experience and knowledge of lawn, shrub and plant care.
• Proven experience of achieving high levels of customer satisfaction.
• Ability to carry out physical tasks within Health & Safety guidelines.
• Ability to work effectively within a team and without high levels of supervision.
• Knowledge of Health & Safety legislation, Including COSHH and PPE.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.