Escalator Repair Engineer

OTIS LIMITED; Otterburn; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Onsite role

Overtime pay

Job summary

Otis Limited is seeking an Escalator Repair Engineer to maintain a portfolio of lifts and escalators across the North West region, ensuring passenger safety and reliable operation. You will perform routine maintenance, respond to breakdowns, and liaise with customers onsite.

The role requires NVQ level 3 in escalator service, a valid driver's license, and at least 24 months in the elevator sector. Otis offers competitive pay, on-site work, and opportunities for career progression within a global

Qualifications

• Hold an NVQ level 3 in Escalator service, maintenance, or repair.
• Hold a driver's license and be within 1 hour commute of Liverpool.
• You have at least 24 months of experience in the elevator sector.
• You have good skills in electricity and electrical engineering.
• You are a committed professional, with safety as your priority.
• You are comfortable communicating with others.
• You are curious, adaptable, and know how to work alone or in a team.
• You are comfortable using electronic and digital tools.

Responsibilities

• Carry out 100% of the elevator maintenance and service visits of the units within your territory.
• Work within your defined geographical area / territory, managing the portfolio of elevators within it.
• Respond proactively and quickly to fix any breakdowns, aiming to achieve first-time fix.
• Carry out minor repairs to achieve continual operation.
• Liaise directly with the customer while on site to build a good working relationship.

Skills

Electrical engineering

Driver's license

Safety-focused

Team player

Communications

Education

NVQ Level 3 in Escalator service/maintenance/repair

Job description

Escalator Repair Engineer

2026-09-27T00:00:00

Northumberland

Northumberland

GB

NE19 1NR

Any

2026-12-26T19:01:00.01

Role Overview

Scroll down for a complete overview of what this job will require. Are you the right candidate for this opportunity? Would you like to join a truly international, talent-driven company that values Safety, Ethics, Quality, Innovation, and Employee Opportunity? Otis is growing and is looking for an Escalator Repair Engineer for one of our entities in the Northwest region. You will ensure the safety of passengers by safely maintaining a portfolio of lifts and escalator units.

On a typical day you will:

• Carry out 100% of the elevator maintenance and service visits of the units within your territory.
• Work within your defined geographical area / territory, managing the portfolio of elevators within it.
• Respond proactively and quickly to fix any breakdowns, aiming to achieve first-time fix.
• Carry out minor repairs to achieve continual operation.
• Liaise directly with the customer while on site to build a good working relationship.

What's In it For Me

The opportunity to work onsite with some of our key clients. Working with and on market-leading tech. Highly competitive salary along with overtime.

What you will need to be successful:

• Hold an NVQ level 3 in Escalator service, maintenance, or repair.
• Hold a driver's license and be within 1 hour commute of Liverpool.
• You have at least 24 months of experience in the elevator sector.
• You have good skills in electricity and electrical engineering.
• You are a committed professional, with safety as your priority.
• You are comfortable communicating with others.
• You are curious, adaptable, and know how to work alone or in a team.
• You are comfortable using electronic and digital tools.

About Otis

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa, and the Petronas Twin Towers!

We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions and the skills and capabilities you'll gain working alongside the best and brightest keep us connected and on the cutting edge. We provide opportunities, training, and resources that build leadership and capabilities in Sales, Field, Engineering, and Major Projects. Our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people—passengers, customers, and colleagues—at the center of everything we do. We are guided by our values that we call our Three Absolutes: prioritizing Safety, Ethics, and Quality in all that we do.

If you would like to learn more about environmental, social, and governance (ESG) at Otis click here.

Role Overview Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for an Escalator engineer for one of our entities in the Northwest region. You will ensure the safety of passengers by safely maintaining a portfolio of lifts and escalator units.

On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory. Work within your defined geographical area / territory, managing the portfolio of elevators within it. Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix. Carry out minor repairs to achieve continual operation. Liaise directly with the customer while on site to build a good working relationship.

What's In it For Me; The opportunity to work on site with some of our key clients. Working with and on market leading tech. Highly competitive salary along with over time.

What you will need to be successful. Hold an NVQ level 3 in Escalator service, maintenance, or repair. Hold a driver's license and within 1 hour commute of Liverpool You have at least 24 months of experience in the elevator sector. You have good skills in electricity and electrical engineering You are a committed professional, with safety as your priority You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. xlzlddp Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do.

We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.