Escalator Engineer

Otis Elevator Company; Greater London; Sur place; GBP 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Pension scheme

Overtime opportunities

25 days holiday (+ optional 5)

PPE and tooling provided

Company phone

Résumé du poste

Otis London is seeking an experienced Service Engineer to join our transport portfolio. You will handle breakdowns and repairs on escalators, ensuring passenger safety and continuous operation across the London Underground network.

Travel within London and on-site customer liaison are key aspects of the role. You should hold NVQ Level 3 in Escalator Engineering, have strong mechanical and electrical skills, and a valid UK driving licence.

Qualifications

• NVQ Level 3 in Escalator Engineering or equivalent with proven service/maintenance experience.
• UK driving license is required.
• Strong mechanical and electrical engineering basics and safety focus.

Responsabilités

• Carry out breakdown and repair work on escalators to keep them in operation.
• Manage and support the London Underground escalator portfolio.
• Respond quickly to breakdowns with a focus on first-time fix where possible.
• Liaise with customers on site to build a positive working relationship.

Connaissances

Escalator engineering

Mechanical engineering

Electrical engineering

On-site communication

Formation

NVQ Level 3 in Escalator Engineering

Description du poste

On-Site

Otis London, 96 Great Suffolk Street, Southwark, London, SE1 0BE

Full time

20137705

Date Posted:

2026-11-02

Country:

United Kingdom

Location:

Otis London, 96 Great Suffolk Street, Southwark, London, SE1 0BE

Title: Service Engineer

Location: London

Role Overview

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? We are currently seeking an experienced escalator call out and repair engineer to join our Transport for London team, covering our London Underground escalator portfolio. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of escalator units.

On a typical day you will:

• Carry out breakdown and repair work on all escalators within the portfolio to achieve continual operation

• Work within London Underground network, managing the portfolio of escalator's within it

• Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix

• Liaise directly with the customer while on site to build a good working relationship

What’s In it For Me / Benefits

• You will be offered fantastic salary, pension scheme and over time opportunities.

• To work the 4 on 4 off day shifts (7am - 7pm)

• Benefits which include 25 days holiday, the opportunity to buy up to 5 more, cash back on every day purchases allowing your money to go that little further.

• True career progression, with in house examples of people like you moving into field management, sales, operations and so much more.

• Full PPE and tooling will be provided for you, making sure you've got the gear to be excellent at what you do. That plus a top of the range I-phone to support with technical queries and job completion activities.

What you will need to be successful

• You will be qualified to at least NVQ Level 3 in Escalator Engineering with significant experience in service and maintenance of escalators

• You must be an experienced escalator engineer with in-depth knowledge of a variety of different brands of equipment

• Hold a valid UK drivers license

• Flexibility is important and overtime maybe required

• You have good skills in mechanical and electrical engineering

• You are a committed professional, with safety as your priority

• You are comfortable communicating to others

• You are curious, adaptable, and you know how to work alone or in a team

• You are comfortable using electronic and digital tools.

The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) .

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

Privacy Policy and Terms:

Click on this link (https://www.otis.com/en/us/job-applicant) to read the Policy and Terms

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.