ERP Transformation Analyst — NetSuite Specialist

Digital Agency Jobs; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

OLIVER, part of The Brandtech Group, seeks an ERP Business Analyst in London to drive ERP transformation. You will own end-to-end delivery across multiple workstreams, translating business requirements into actionable outputs and coordinating with technical leads, PMO, and stakeholders to ensure timely, accurate outcomes.

Key responsibilities include gap analysis, process mapping, data migration support, and crafting training materials.

Qualifications

• Solid experience as a Business Analyst, with a track record of ERP transformation programmes.
• Hands-on NetSuite experience — this is essential
• Strong understanding of finance processes and accounting principles
• Experience in process mapping, gap analysis, and process improvement
• Familiarity with a range of business analysis methodologies and techniques
• Confident facilitator, able to lead workshops and manage stakeholder engagement at all levels
• Clear, structured written and verbal communication skills
• Proficiency in MS Office, including Excel, PowerPoint, and Word
• Experience producing process maps, data analysis outputs, and project documentation to a high standard
• Proficiency with Gen AI tools - such as AI-assisted document drafting, data summarisation, or presentation tools - to improve output quality and efficiency
• Experience building personal workflows that increase speed and accuracy of delivery
• Agentic approach to problem-solving: able to break down complex, multi-step challenges and identify a clear path forward
• Ability to critically evaluate AI-generated outputs and apply sound judgement before use

Responsibilities

• Partner with PMO and business units to conduct gap analysis and produce process maps
• Facilitate project workshops with clear outcomes and next steps
• Maintain the change and communication plan documentation throughout the lifecycle
• Provide data migration support to the technical lead ensuring accuracy
• Support business readiness activities for go-live including cutover planning and hypercare
• Lead development of training materials and e-learning content for end users
• Create Global Process Design Documents and Risks/Controls matrices
• Produce ad-hoc reports, meeting packs and presentation decks for Management
• Identify and implement project improvements as opportunities arise
• Build relationships across Programme Team and stakeholders at all levels

Skills

NetSuite

Finance processes

Process mapping

MS Office

Gen AI tools

Workshop facilitation

Data analysis

Stakeholder engagement

Documentation

Data migration

Tools

Data migration tools

Reporting tools

Job description

OLIVER, part of The Brandtech Group, seeks an ERP Business Analyst in London to drive ERP transformation. You will own end-to-end delivery across multiple workstreams, translating business requirements into actionable outputs and coordinating with technical leads, PMO, and stakeholders to ensure timely, accurate outcomes.

Key responsibilities include gap analysis, process mapping, data migration support, and crafting training materials.