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ERP Support Specialist

Poole & Partners Ltd

London

On-site

GBP 30,000 - 45,000

Full time

2 days ago

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Job summary

Join a leading company as an ERP Support Specialist, responsible for troubleshooting and maintaining ERP systems across finance, procurement, and legal departments. This role demands fluency in Mandarin and excellent communication skills, along with a proactive mindset. Be part of an innovative team and drive impactful projects in a collaborative environment.

Benefits

Free lunch

Snacks

Beverages

Qualifications

1+ years of experience with ERP systems or in IT support.
Tech-savvy and familiar with commonly used office software.
Proactive and able to work well under pressure.

Responsibilities

Support ERP systems: Troubleshoot and resolve issues across finance, procurement, and legal modules.
Deliver training to internal users and gather feedback to improve system functionality.
Maintain an internal knowledge base to improve system efficiency and user experience.

Skills

Fluent in Mandarin

Communication skills

Problem-solving skills

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This range is provided by Poole & Partners Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

At TikTok, they bring people together through creative content, and they’re looking for an ERP Support Specialist to ensure their core systems in finance, procurement, and legal run smoothly. Working in a fast-paced environment, you’ll have the chance to support key systems and work alongside talented colleagues from around the globe.

What You’ll Do:

Support ERP systems: Troubleshoot and resolve issues across finance, procurement, and legal modules.
Training & Support: Deliver training to internal users and gather feedback to improve system functionality.
System Maintenance: Work with engineering teams to manage system errors and maintain optimal system performance.
Knowledge Management: Maintain an internal knowledge base to improve system efficiency and user experience.

What We’re Looking For:

Experience: 1+ years of experience working with ERP systems or in IT support.
Skills: Fluent in Mandarin and English with excellent communication and problem-solving skills.
Mindset: A quick learner, proactive, and able to work well under pressure.
Tech-Savvy: Familiarity with commonly used office software.

Why TikTok?

Career development: Work on impactful projects and grow your career in a supportive team.
Collaborative environment: Join a friendly, dynamic team that values your contributions.
Office perks: Free lunch, snacks, and beverages to keep you energised throughout the day.
Performance rewards: Potential for a salary increase based on your performance.

Ready to make an impact at TikTok? If you’re ready to work on exciting projects and grow your career with one of the most innovative companies, apply now!

Seniority level

Seniority level
Associate

Employment type

Employment type
Full-time

Job function

Job function
Information Technology, Training, and Customer Service
Industries
Technology, Information and Media, Information Services, and IT Services and IT Consulting

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